Manager of Care Coordination

Manager of Care Coordination

Job Summary and Responsibilities

As our Nurse Manager of Care Coordination, at Mercy San Juan Medical Center, you will help our care coordination team (35 FTEs including RNs and CCAs) efficiently and compliantly execute the organization's Care Coordination goals and key performance metrics so they can constantly improve patient experiences, reach out to our community, and deliver quality care.

Every day you will oversee the daily operations of the department, encompassing staff performance management, reviewing or gathering data to promote performance improvement, and participating in or facilitating meetings and projects related to departmental functions. You will be expected to communicate the organization's goals to your team while also advocating for them by bringing their issues, requests, or new ideas to leadership.

To be successful in this role you must possess strong leadership and communication skills, an understanding of the factors contributing to quality patient care, knowledge of various managed care service principles and techniques, and a solid grasp of federal, state, and local healthcare-related laws and regulations.

• Manages areas including organizing and executing all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction), and reports needs within the Medical Center and Dignity Health, as well as government and regulatory reporting.
• Implements Care Coordination activities according to the needs, requirements, and policies of the Medical Center, the affiliated medical groups and health plans, Dignity Health, any Federal and State agencies, and according to standard practices of the professions under the manager's accountability.
• Oversees the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care.
• Consults and collaborates with other managers, physicians, administration, and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature.

We are offering a Sign On Bonus and/or Relocation to new hires who meet the eligibility requirements.

Job Requirements

Required

• Active Registered Nurse (RN) license in the State of California
• Minimum of three (3) years experience in Care Coordination or Case Management
• Bachelor's degree in Nursing or experience equivalent
• Basic Life Support (BLS) certification - American Heart Association

Preferred

• Leadership experience
• Care Coordination certification

Where You'll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women's health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Success Profile

• Collaborative
• Compassionate
• Efficient
• Good Listener
• Organized
• Problem-Solver

Your Potential Career Path

This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.

While you're busy impacting the healthcare industry, we'll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

At CommonSpirit Health, we believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.

• Pay and Recognition
• Balanced Life
• Well-Being
• Professional Growth
• Financial Future
• Dependent Care

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.