Retail Host - Beauty & Essex Las Vegas

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Responsible for the daily operations and upkeep of the retail store. Interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates all needs of the guest

• Maintains the general cleanliness and orderliness of the pawn shop

• Actively engages with guests in the interest of selling all merchandise that is available for sale

• Assists with incoming calls and answering questions from guests

• Follows proper cash/payment card procedures

• Accurately completes all end-of-shift financial procedures

• Responsible for setting up the showcases,, performing side-work and other opening/closing procedures as directed by management, including:

• Makes sure all merchandise is securely placed in display cases and safe

• Conducts frequent inventory checks for missing and damaged pieces

• Receives and is able to send out packages to and from our retail partners to check in inventory

• Ensures display cases and safe are always locked and never unattended

• Performs opening side-work as prescribed

• Performs closing side-work as prescribed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• General knowledge of Tao Group Hospitality, EZ Pawn Corp/ByGoldGirl, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue pawn attendant training

• ByGoldGirl jewelry training

EDUCATION/WORKING KNOWLEDGE:

• Previous sales associate or retail sales experience required

• Previous hospitality experience preferred

• Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills

• Excellent written and verbal communication skills required

• Ability to work under pressure and meet deadlines

• Must have good positive energy throughout the day

• Must be able to read the computer monitors and print legibly

• Must be able to kneel, bend, sit and stand for extended periods of time

• Must be able to move quickly through work and set the pace in the office

• Must be able to push and lift up to 40 lbs.

• Small to Medium office environment

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• 0 - 10% Local Travel (United States)

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain a high level of confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.