Retail Host - Beauty & Essex Las Vegas

Retail Store Attendant

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Responsible for the daily operations and upkeep of the retail store. Interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Essential functions of the position include, but are not limited to:

• Anticipates and accommodates all needs of the guest
• Maintains the general cleanliness and orderliness of the pawn shop
• Actively engages with guests in the interest of selling all merchandise that is available for sale
• Assists with incoming calls and answering questions from guests
• Follows proper cash/payment card procedures
• Accurately completes all end-of-shift financial procedures
• Responsible for setting up the showcases, performing side-work and other opening/closing procedures as directed by management, including:
• Makes sure all merchandise is securely placed in display cases and safe
• Conducts frequent inventory checks for missing and damaged pieces
• Receives and is able to send out packages to and from our retail partners to check in inventory
• Ensures display cases and safe are always locked and never unattended
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• General knowledge of Tao Group Hospitality, EZ Pawn Corp/ ByGoldGirl, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/or complete additional tasks as assigned

Training requirements:

• Tao Group Hospitality in-venue pawn attendant training
• ByGoldGirl jewelry training

Education/working knowledge:

• Previous sales associate or retail sales experience required
• Previous hospitality experience preferred
• Experience in a high-volume restaurant/nightclub/lounge

Skills / physical demands / work environment / schedule:

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to kneel, bend, sit and stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 40 lbs.
• Small to medium office environment
• Office, casino, nightclub, bar, lounge, and/or restaurant working environment
• 0 - 10% local travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment