Proposal Specialist

Job Summary:

The Proposal Specialist owns assigned government RFx responses (RFPs, RFIs, RFQs) from intake through submission. Working within a structured, repeatable process, this role turns complex solicitations into compliant, persuasive responses—coordinating subject matter experts across Sales, Product, Implementation, Security, Legal, and Finance to hit hard deadlines with zero compliance misses.

This is a hands-on writing and project management role on a small, high-output team. The right person enjoys detail, thrives on deadlines, and wants to grow in a proposal function that is actively building its processes, tools, and content library.

Duties and Responsibilities:

• Response ownership: Manage assigned responses end to end—kickoff, schedule, SME assignments, reviews, final production, and on-time submission.
• Compliance: Shred solicitations and build compliance matrices covering requirements, mandatory forms, submittal instructions, and evaluation criteria.
• Writing: Draft, tailor, and edit response content from the Q&A library and SME input; support executive summaries and cover letters under Proposal Manager guidance.
• SME coordination: Coordinate contributors across departments; track inputs, follow up on gaps, and keep responses on schedule.
• Quality control: Perform QC for compliance, accuracy, consistency, and brand voice, including corporate entity names, pricing references, and cross-section alignment.
• Risk identification: Flag security, compliance, and certification requirements (e.g., SOC 2, PCI) early, and route contract terms and exceptions to Legal per the Exceptions Review process.
• Production: Assemble final packages—formatting, forms, signatures, notarizations, and portal uploads or hardcopy delivery.
• Sales partnership: Partner with Account Executives through the Salesforce RFx intake process; keep records current on status, dates, and outcomes.
• Bid qualification: Prepare solicitation summaries that support Go/No-Go decisions at Bid Council.
• Content library: Maintain and expand the SharePoint Q&A content library; refresh content after each submission.
• Continuous improvement: Request debriefs, capture lessons learned, and contribute to win/loss tracking.
• AI-enabled workflow: Use approved AI-assisted drafting tools to accelerate first drafts while maintaining accuracy and accountability.

Knowledge and Experience:

• 3–5 years of proposal development experience responding to public sector (state/local government) solicitations.
• Demonstrated ownership of RFP responses from release through submission.
• Bachelor’s degree in English, Communications, Business, or related field, or equivalent experience.
• APMP Foundation certification preferred, or willingness to earn it within the first 12 months.
• Familiarity with government procurement portals (e.g., Bonfire, OpenGov, BidNet, DemandStar) preferred.
• Exposure to govtech or SaaS domains such as payments, tax and licensing, DMV, courts, or records preferred.
• Experience with Salesforce and proposal content libraries (e.g., SharePoint) preferred.

Skills and Abilities:

• Strong writing, editing, and proofreading skills with a sharp eye for detail.
• Ability to manage multiple concurrent deadlines and redirect priorities quickly.
• Advanced proficiency in Microsoft Word (styles, formatting, templates), Excel, SharePoint, Adobe Acrobat, and Adobe InDesign.
• Confidence working with—and holding deadlines for—senior SMEs and sales leaders.
• Experience using generative AI tools in a writing workflow preferred.

Work Environment:

• Remote, home-office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone, computer, and video conferencing tools.

Physical Demands:

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office equipment, such as printers and scanners.
• Frequent communication via telephone and video conferencing.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.