Remote Service Desk Specialist - ITIL Expert, ServiceNow
Focused HR Solutions LLC
- Remote job
A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL methodology and troubleshooting skills in Microsoft Windows, along with experience in a call center or Service Desk environment. Knowledge in ServiceNow and ITIL certifications are highly preferred. This position offers flexibility with the potential for extension beyond six months. #J-18808-Ljbffr Focused HR Solutions LLC
$20.9 - $31.35 per hour
...IT Service Desk Specialist The IT Service Desk Specialist is responsible for delivering remote technical support to end users across Mosaic Health... ...(ITSM) platforms such as ServiceNow. ~ Excellent... ...and Microsoft Entra ID. ITIL Foundation certification or...Remote workServicenowMonday to Friday- ...REMOTE Qualifications: to join our Tech... ...troubleshoot incidents and service requests via phone,... ...systems like ServiceNow, and Microsoft 365, we... ...Analyst certification and ITIL Foundation Certification... ...excited to hire a Service Desk Specialist to join our Tech...Remote workServicenowTemporary workWork experience placementWork at officeMonday to FridayFlexible hoursShift workDay shiftAfternoon shift
$22.5 - $30.25 per hour
...About the Position The Service Desk Specialist provides frontline... ...platforms such as Freshservice, ServiceNow, or similar ticketing systems... ..., and mobile devices ITIL, CompTIA A+, Microsoft Fundamentals... ...work model, combining remote work with on-site visits to...Remote workServicenowHourly payWork experience placementWork at office- ...several key positions. Among them, a Service Desk Specialist will provide remote L1-L2 support and ensure smooth IT... ...tickets via ITSM tools such as ServiceNow, Jira, or Zendesk Install, configure... ...Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop...Remote workServicenowFull timeContract workFor contractorsWork at officeWork from home
$20 - $24 per hour
...About the Role As a Support Specialist, Enterprise Service Desk (ESD), you will provide... ...access requests. Provide remote assistance when applicable... ...and requests utilizing the ServiceNow ITSM ticketing system. Escalate... ..., and procedures. Strong ITIL knowledge or certification...Remote workServicenowWork at officeFlexible hoursNight shiftDay shiftAfternoon shift- ...Providing essential support in a remote environment, the full-time IT Service Desk Specialist will manage ticket queues in ServiceNow, resolve technical issues related to application deployments and infrastructure, and administer Microsoft Windows Servers, including Active...Remote workServicenowFull time
- ...Job title: NCDOT - Technical Specialist- Junior (741308)... ...candidate will be allowed to work remotely until all staff return to site... ...engagement to work with the Service Desk Team. The Service Desk uses... ...Enters information into the ServiceNow call tracking system and monitors...Remote workServicenowFull timeFor contractorsWork at officeLocal area
$140k - $160k
...ResponsibilitiesOur Technology Services team is seeking a technically strong Service Desk Supervisor to lead Tier... ...and accountability for remote site operations;Own... ...2 ticket queues in ServiceNow, ensuring timely resolution... ...(preferred);ITIL v4 Foundation certification...Remote workServicenowFull timeFor contractorsWork at officeLocal areaWorldwideFlexible hours- ...Job title: NCDOT - Technical Specialist- Junior (741308) Location: Century... ...will be allowed to work remotely until all staff return to site... ...Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer...Remote workServicenowFull timeFor contractorsWork at office
$30 - $32 per hour
...Job Description Description The Service Desk Specialist – Regional Support role is primarily responsible... ...the IT Service Management tool (e.g., ServiceNow). • Diagnose issues by gathering... ...ticket types this team handles (remote/deskside)? The roles are a blend of...Remote workServicenowContract workTemporary workWork at officeLocal area- ...Digital Workplace Services and ranked #1 in Global Service Desk Support. The Sr. Director... ...ITSM expertise (ITIL v4 required) and... ...platforms such as ServiceNow and AI-driven automation... ...(MBA) and ITIL Expert certification preferred... ..., TS, India; Remote, TX, United States...Remote workServicenowFull timeLocal areaWorldwide
- ...Information Technology Service Management (ITSM) based... ...model; Tier 1 (IT Service Desk). To maintain a high... ...Technology Information Library (ITIL) as the standard for... ..., including supporting remote and on-site customers... ...Known Error Database (ServiceNow Problem Management...Remote workServicenowFor contractorsImmediate start
$55 - $75 per hour
...hours/week) Location: 100% Remote Hourly Rate: $55-75 per... ...as the dedicated technical expert on the Service Desk team, focusing entirely on... ...platforms (such as ServiceNow or Freshworks) will not be... ...Strong understanding of core ITIL/ITSM methodologies (Incident...Remote workServicenowHourly payFull timeContract work- ...Technical Resources, LLC (ATR) is looking for a ServiceNow Developer to design, develop, and... ...ServiceNow solutions. This role is fully remote and involves collaborating with product owners... ...solutions while ensuring compliance with ITIL processes. The ideal candidate will have...Remote jobServicenow
- ...application / ticketing system (i.e.: ServiceNow, Remedy, Footprints) daily to... ...installationProvide remote access supportiOS Mobile device... ...of new articlesOther IT Service-desk related tasks as deemed necessary... ...Skills:• A+ Certification• ITIL FoundationPosting Date:Department...Remote workServicenowWork experience placementLocal area
$109.53k - $119.02k
...leading provider of digital services and technology... ...LLC is seeking a Service Desk Manager to lead for the... ...in the ITSM platform (ServiceNow, BMC Helix, or equivalent... ...staff across onsite and remote support functions; coordinate... ...experience with the ITIL 4 Framework,...Remote workServicenow- ...and Business consulting services. We are in search of a... ...position operates within ITIL-aligned service... ...Use ITSM tools—such as ServiceNow—to manage incidents, service... ...desktop support, service desk, or IT support... ...Directory, MFA tools, remote support utilities, and...Remote workServicenow
$100k - $130k
...commercial and consumer banking services to clients primarily in... ...as the owner of the ServiceNow platform and leads the... ...and matures ITIL-based practices, drives... ...infrastructure, service desk, application owners, information... ...is a 100% remote roleWe’re currently hiring...Remote workServicenowCurrently hiring$16.82 per hour
...The Service Desk Analyst is responsible for providing first-level technical support... ...with ITSM tools (e.g., ServiceNow, Remedy, or similar). Exposure to ITIL framework and incident management... ...applications. Experience supporting remote users and troubleshooting VPN, network...Remote workServicenow$85 - $88 per hour
...JOB TITLE: SERVICENOW CONSULTANT JOB LOCATION: REMOTE WAGE RANGE*: $85.00-88.00 PER HOUR... ...including Incident Management, Service Request Management &... ...Reduce default Service Desk intake routing through to... ...ServiceNow Certifications ITIL Equal...Remote workServicenowHourly payTemporary workLocal areaFlexible hours$163.09k - $203.87k
...seeking a collaborative and service-oriented leader to lead the... ...support, including service desk operations, end-user... ...been designated as primarily remote, meaning it requires little... ...Certifications:Preferred: ITIL, Microsoft 365, ServiceNow, change/adoption, collaboration...Remote workServicenowWork at officeLocal area- ...Job Description Job Description ACE Account Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando, FL / San Antonio, TX 2... ..., customs operations, or government programs ServiceNow or ITSM platform experience Prior federal, DHS...Remote workServicenowRotating shiftAfternoon shift
$127.31k - $243.34k
...products, exceptional service and trusted advice. We... .... USAA roles may offer remote or hybrid flexibility for... ...Senior Manager, IT Service Desk, to lead enterprise... ...performance.Operating within an ITIL-aligned IT Service... ...ITSM platforms like ServiceNow for incident, request,...Remote workServicenowFull timeH1bWork at officeHome officeRelocation packageFlexible hours- ...continually improving DEX services across NTT DATA... ...with the Senior Specialist owner for DEX in... ..., dashboards, remote actions,... ...with EUC, Service Desk, Major Incident,... ...Familiarity with ITIL, ServiceNow, Problem Management... ...Global 100, with experts in over 70 countries...Remote workServicenowFlexible hours
- .... Director, Technology Services.Sr. Director, Technology... ...across all offices and remote locations. Establishes... ...Infrastructure, Service Desk, and business teams to... ...leadership and oversight of the ServiceNow platform, including IT... ...Library (ITIL), IT Asset Management,...Remote workServicenowFull timeWork at officeLocal area
- ...A technology consultancy seeks a ServiceNow Business Analyst based in Chandler, AZ. This remote role requires strong experience in business analysis within IT, with a focus on translating stakeholder needs into technical solutions. The candidate will collaborate closely...Remote workServicenow
- ...Description Job Description ACE Account Service Desk Specialist (Tier II – ASD)CBP Technology Service Desk (TSD)Location: Remote Schedule: Rotating shifts; 24x7x365... ...compliance processes.Experience using the ServiceNow ITSM platform.HDI Customer Service Representative...Remote workServicenowFor contractorsNight shiftRotating shift
- ...IT Service Desk Supervisor The IT Service Desk Supervisor is responsible... ...service management concepts (ITIL preferred) Experience... ...Experience supporting hybrid or remote workforces preferred.... ...platforms (ServiceDeck Plus, ServiceNow, Jira, etc.) preferred....Remote workServicenow
- ...Marriott’s enterprise support services for executive, desktop, walk-... ...end-user computing, service desk, desktop support, executive support... ...ITSM platforms. Preferred:ServiceNow, ITIL, endpoint lifecycle... ...Bethesda, MD will be considered for Remote positions. Marriott International...Remote workServicenowFull timeFlexible hours3 days per week
- ...America is looking for a Senior IT Service Management Advisor. This... ...to Have Skills & Experience ServiceNow Platform Hands-on experience with Jira. ITIL Certification ITSM, Incident... ...Problem Management, or Service Desk experience Program or project...ServicenowInternship
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