Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Service Desk Specialist - ITIL Expert, ServiceNow

Focused HR Solutions LLC

Raleigh, NC
  • Remote job

A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL methodology and troubleshooting skills in Microsoft Windows, along with experience in a call center or Service Desk environment. Knowledge in ServiceNow and ITIL certifications are highly preferred. This position offers flexibility with the potential for extension beyond six months. #J-18808-Ljbffr Focused HR Solutions LLC

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Service Desk Specialist - ITIL Expert, ServiceNow in Raleigh, NC vacancy
  • $20.9 - $31.35 per hour

     ...IT Service Desk Specialist The IT Service Desk Specialist is responsible for delivering remote technical support to end users across Mosaic Health...  ...(ITSM) platforms such as ServiceNow. ~ Excellent...  ...and Microsoft Entra ID. ITIL Foundation certification or... 
    Remote work
    Servicenow
    Monday to Friday

    Millennium Physician Group

    Fort Myers, FL
    4 days ago
  •  ...REMOTE Qualifications: to join our Tech...  ...troubleshoot incidents and service requests via phone,...  ...systems like ServiceNow, and Microsoft 365, we...  ...Analyst certification and ITIL Foundation Certification...  ...excited to hire a Service Desk Specialist to join our Tech... 
    Remote work
    Servicenow
    Temporary work
    Work experience placement
    Work at office
    Monday to Friday
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    AllSTEM Connections

    Chattanooga, TN
    3 days ago
  • $22.5 - $30.25 per hour

     ...About the Position The Service Desk Specialist provides frontline...  ...platforms such as Freshservice, ServiceNow, or similar ticketing systems...  ..., and mobile devices ITIL, CompTIA A+, Microsoft Fundamentals...  ...work model, combining remote work with on-site visits to... 
    Remote work
    Servicenow
    Hourly pay
    Work experience placement
    Work at office

    Maricopa County

    Phoenix, AZ
    3 days ago
  •  ...several key positions. Among them, a Service Desk Specialist will provide remote L1-L2 support and ensure smooth IT...  ...tickets via ITSM tools such as ServiceNow, Jira, or Zendesk Install, configure...  ...Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop... 
    Remote work
    Servicenow
    Full time
    Contract work
    For contractors
    Work at office
    Work from home

    Framework Ventures

    New York, NY
    4 days ago
  • $20 - $24 per hour

     ...About the Role As a Support Specialist, Enterprise Service Desk (ESD), you will provide...  ...access requests. Provide remote assistance when applicable...  ...and requests utilizing the ServiceNow ITSM ticketing system. Escalate...  ..., and procedures. Strong ITIL knowledge or certification... 
    Remote work
    Servicenow
    Work at office
    Flexible hours
    Night shift
    Day shift
    Afternoon shift

    101 Xtium, Inc.

    Florida, NY
    23 hours ago
  •  ...Providing essential support in a remote environment, the full-time IT Service Desk Specialist will manage ticket queues in ServiceNow, resolve technical issues related to application deployments and infrastructure, and administer Microsoft Windows Servers, including Active... 
    Remote work
    Servicenow
    Full time

    Virtual Vocations Inc

    United States
    3 days ago
  •  ...Job title: NCDOT - Technical Specialist- Junior (741308)...  ...candidate will be allowed to work remotely until all staff return to site...  ...engagement to work with the Service Desk Team. The Service Desk uses...  ...Enters information into the ServiceNow call tracking system and monitors... 
    Remote work
    Servicenow
    Full time
    For contractors
    Work at office
    Local area

    STI

    Raleigh, NC
    3 days ago
  • $140k - $160k

     ...ResponsibilitiesOur Technology Services team is seeking a technically strong Service Desk Supervisor to lead Tier...  ...and accountability for remote site operations;Own...  ...2 ticket queues in ServiceNow, ensuring timely resolution...  ...(preferred);ITIL v4 Foundation certification... 
    Remote work
    Servicenow
    Full time
    For contractors
    Work at office
    Local area
    Worldwide
    Flexible hours

    Oaktree Capital Management

    Los Angeles, CA
    2 days ago
  •  ...Job title: NCDOT - Technical Specialist- Junior (741308) Location: Century...  ...will be allowed to work remotely until all staff return to site...  ...Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer... 
    Remote work
    Servicenow
    Full time
    For contractors
    Work at office

    STI

    Raleigh, NC
    4 days ago
  • $30 - $32 per hour

     ...Job Description Description The Service Desk Specialist – Regional Support role is primarily responsible...  ...the IT Service Management tool (e.g., ServiceNow). • Diagnose issues by gathering...  ...ticket types this team handles (remote/deskside)? The roles are a blend of... 
    Remote work
    Servicenow
    Contract work
    Temporary work
    Work at office
    Local area

    TEKsystems

    Richmond, VA
    11 days ago
  •  ...Digital Workplace Services and ranked #1 in Global Service Desk Support. The Sr. Director...  ...ITSM expertise (ITIL v4 required) and...  ...platforms such as ServiceNow and AI-driven automation...  ...(MBA) and ITIL Expert certification preferred...  ..., TS, India; Remote, TX, United States... 
    Remote work
    Servicenow
    Full time
    Local area
    Worldwide

    Unisys

    Texas
    4 days ago
  •  ...Information Technology Service Management (ITSM) based...  ...model; Tier 1 (IT Service Desk). To maintain a high...  ...Technology Information Library (ITIL) as the standard for...  ..., including supporting remote and on-site customers...  ...Known Error Database (ServiceNow Problem Management... 
    Remote work
    Servicenow
    For contractors
    Immediate start

    Science Applications International Corporation

    Oak Ridge, TN
    4 days ago
  • $55 - $75 per hour

     ...hours/week) Location: 100% Remote Hourly Rate: $55-75 per...  ...as the dedicated technical expert on the Service Desk team, focusing entirely on...  ...platforms (such as ServiceNow or Freshworks) will not be...  ...Strong understanding of core ITIL/ITSM methodologies (Incident... 
    Remote work
    Servicenow
    Hourly pay
    Full time
    Contract work

    System One Holdings, LLC

    Salisbury, MD
    2 days ago
  •  ...Technical Resources, LLC (ATR) is looking for a ServiceNow Developer to design, develop, and...  ...ServiceNow solutions. This role is fully remote and involves collaborating with product owners...  ...solutions while ensuring compliance with ITIL processes. The ideal candidate will have... 
    Remote job
    Servicenow

    Arena Technical Resources

    Falls Church, VA
    2 days ago
  •  ...application / ticketing system (i.e.: ServiceNow, Remedy, Footprints) daily to...  ...installationProvide remote access supportiOS Mobile device...  ...of new articlesOther IT Service-desk related tasks as deemed necessary...  ...Skills:• A+ Certification• ITIL FoundationPosting Date:Department... 
    Remote work
    Servicenow
    Work experience placement
    Local area

    NTT DATA

    Lexington, MA
    19 hours ago
  • $109.53k - $119.02k

     ...leading provider of digital services and technology...  ...LLC is seeking a Service Desk Manager to lead for the...  ...in the ITSM platform (ServiceNow, BMC Helix, or equivalent...  ...staff across onsite and remote support functions; coordinate...  ...experience with the ITIL 4 Framework,... 
    Remote work
    Servicenow

    DMI Mobile Enterprise Solutions

    Washington DC
    3 days ago
  •  ...and Business consulting services. We are in search of a...  ...position operates within ITIL-aligned service...  ...Use ITSM tools—such as ServiceNow—to manage incidents, service...  ...desktop support, service desk, or IT support...  ...Directory, MFA tools, remote support utilities, and... 
    Remote work
    Servicenow

    Ampcus

    White Plains, NY
    19 hours ago
  • $100k - $130k

     ...commercial and consumer banking services to clients primarily in...  ...as the owner of the ServiceNow platform and leads the...  ...and matures ITIL-based practices, drives...  ...infrastructure, service desk, application owners, information...  ...is a 100% remote roleWe’re currently hiring... 
    Remote work
    Servicenow
    Currently hiring

    Capital Bancorp

    Rockville, MD
    19 hours ago
  • $16.82 per hour

     ...The Service Desk Analyst is responsible for providing first-level technical support...  ...with ITSM tools (e.g., ServiceNow, Remedy, or similar). Exposure to ITIL framework and incident management...  ...applications. Experience supporting remote users and troubleshooting VPN, network... 
    Remote work
    Servicenow

    Tech Mahindra

    Plano, TX
    1 day ago
  • $85 - $88 per hour

     ...JOB TITLE: SERVICENOW CONSULTANT JOB LOCATION: REMOTE WAGE RANGE*: $85.00-88.00 PER HOUR...  ...including Incident Management, Service Request Management &...  ...Reduce default Service Desk intake routing through to...  ...ServiceNow Certifications ITIL Equal... 
    Remote work
    Servicenow
    Hourly pay
    Temporary work
    Local area
    Flexible hours

    The Computer Merchant

    Mckinney, TX
    1 day ago
  • $163.09k - $203.87k

     ...seeking a collaborative and service-oriented leader to lead the...  ...support, including service desk operations, end-user...  ...been designated as primarily remote, meaning it requires little...  ...Certifications:Preferred: ITIL, Microsoft 365, ServiceNow, change/adoption, collaboration... 
    Remote work
    Servicenow
    Work at office
    Local area

    National Board of Medical Examiners

    Philadelphia, PA
    4 days ago
  •  ...Job Description Job Description ACE Account Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando, FL / San Antonio, TX 2...  ..., customs operations, or government programs ServiceNow or ITSM platform experience Prior federal, DHS... 
    Remote work
    Servicenow
    Rotating shift
    Afternoon shift

    TEEMA

    Ashburn, VA
    12 days ago
  • $127.31k - $243.34k

     ...products, exceptional service and trusted advice. We...  .... USAA roles may offer remote or hybrid flexibility for...  ...Senior Manager, IT Service Desk, to lead enterprise...  ...performance.Operating within an ITIL-aligned IT Service...  ...ITSM platforms like ServiceNow for incident, request,... 
    Remote work
    Servicenow
    Full time
    H1b
    Work at office
    Home office
    Relocation package
    Flexible hours

    USAA - United Services Automobile Association

    San Antonio, TX
    3 days ago
  •  ...continually improving DEX services across NTT DATA...  ...with the Senior Specialist owner for DEX in...  ..., dashboards, remote actions,...  ...with EUC, Service Desk, Major Incident,...  ...Familiarity with ITIL, ServiceNow, Problem Management...  ...Global 100, with experts in over 70 countries... 
    Remote work
    Servicenow
    Flexible hours

    NTT DATA

    Birmingham, AL
    3 days ago
  •  .... Director, Technology Services.Sr. Director, Technology...  ...across all offices and remote locations. Establishes...  ...Infrastructure, Service Desk, and business teams to...  ...leadership and oversight of the ServiceNow platform, including IT...  ...Library (ITIL), IT Asset Management,... 
    Remote work
    Servicenow
    Full time
    Work at office
    Local area

    American Heart Association

    Dallas, TX
    3 days ago
  •  ...A technology consultancy seeks a ServiceNow Business Analyst based in Chandler, AZ. This remote role requires strong experience in business analysis within IT, with a focus on translating stakeholder needs into technical solutions. The candidate will collaborate closely... 
    Remote work
    Servicenow

    Arigo HR Solutions

    Chandler, AZ
    1 day ago
  •  ...Description Job Description ACE Account Service Desk Specialist (Tier II – ASD)CBP Technology Service Desk (TSD)Location: Remote Schedule: Rotating shifts; 24x7x365...  ...compliance processes.Experience using the ServiceNow ITSM platform.HDI Customer Service Representative... 
    Remote work
    Servicenow
    For contractors
    Night shift
    Rotating shift

    Aretec Inc

    Ashburn, VA
    15 days ago
  •  ...IT Service Desk Supervisor The IT Service Desk Supervisor is responsible...  ...service management concepts (ITIL preferred) Experience...  ...Experience supporting hybrid or remote workforces preferred....  ...platforms (ServiceDeck Plus, ServiceNow, Jira, etc.) preferred.... 
    Remote work
    Servicenow

    Infinite Legacy

    Baltimore, MD
    3 days ago
  •  ...Marriott’s enterprise support services for executive, desktop, walk-...  ...end-user computing, service desk, desktop support, executive support...  ...ITSM platforms. Preferred:ServiceNow, ITIL, endpoint lifecycle...  ...Bethesda, MD will be considered for Remote positions. Marriott International... 
    Remote work
    Servicenow
    Full time
    Flexible hours
    3 days per week

    Marriott International

    Bethesda, MD
    4 days ago
  •  ...America is looking for a Senior IT Service Management Advisor. This...  ...to Have Skills & Experience ServiceNow Platform Hands-on experience with Jira. ITIL Certification ITSM, Incident...  ...Problem Management, or Service Desk experience Program or project... 
    Servicenow
    Internship

    Insight Global

    Harrison, AR
    23 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Service Desk Specialist - ITIL Expert, ServiceNow. Be the first to apply!