Probation Services Case Manager - District Court Supervised Probation

Probation Services Case Manager

Our Supervised Probation team is currently looking for a Probation Services Case Manager (PSCM) to join a dynamic and innovative group of team members working in a Probation Services Case Manager classification. Professional requirements for Misdemeanant Probation Department staff, including Probation Officers, are outlined in Court Rule and Washington Administrative Code (CLJ ARLJ 11, WAC 139-10-210 & WAC0139-10-235). Staff employed in this position are required to complete a correctional academy and be certified by the Washington State Criminal Justice Training Commission. In District Court, we strongly believe in the value and the power of diversity, equity, and inclusion. We are committed to making them central to our mission and vision as we serve our community and each other. We celebrate diversity, because it brings innovation and offers unique perspectives and learning opportunities. We are intentional with advancing equity, because it allows all of us to achieve great things while honoring individual uniqueness. We champion inclusion, because when we belong, we are free to be our genuine best selves and build meaningful partnerships. Qualified candidates from all backgrounds are encouraged to apply. The Probation Services Division is one of two divisions of District Court and is comprised of three distinct operational areas/subdivisions: Pretrial Services, Supervised Probation, and Community Restitution. Pretrial Services and Community Restitution are shared services with Superior Court, administered by District Court. Supervised Probation monitors misdemeanant probationers sentenced by District Court. Probation Services Case Managers are responsible for performing probation supervision functions. Some of these duties include interviewing, advising, and investigative work with probationers, conducting risk assessments, creating case plans, collecting drug tests, client contacts, filing probation violations, testifying in court, accessing multiple databases and using a case management system. Daily contacts are made with probationers, office staff, court and law enforcement employees and collateral agencies. The purpose of contacts is to provide, clarify or obtain facts or information directly related to the work being performed. Assessment, training and advising/counseling probationers is a substantial element of work in this position.

What's in it for You? At District Court, we carry out our mission of serving the people of Clark County with commitment to excellence. We are passionate about creating an inclusive work culture that celebrates and promotes diversity and belonging. Find your calling with us! Our employees participate in various internal focus groups and workshops dedicated to process improvement and innovation. This gives us a voice in how we accomplish great things in service to our community. We also celebrate our achievements and create happy moments because we value personal wellbeing. Having fun matters!

Our workforce leads a Diversity, Equity, and Inclusion Employee Council. This gives us opportunities and empowers us to leave a mark in the world in specific and profound ways. We are an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please visit here. Clark County provides additional compensation for employees required by their positions to use a second language in the course of their responsibilities. Employees certified to provide bilingual services receive an additional pay premium of fifty dollars ($50.00) per pay period. We offer a hybrid remote work schedule upon completing fifty percent of the probationary period (currently with up to two remote days per week) and subject to change on an operational need's basis. This position is represented by Local 11 – OPEIU (Office and Professional Employees International Union, AFL-CIO). This recruitment may be closed at any time after the first review date of June 2nd, 2026.

Education and Experience:

This position requires a Bachelor's degree; and a combination of experience and specialized training which includes a minimum of one (1) year in criminal justice, counseling, or supervision of probationers. Any combination of training and experience that would provide the required knowledge, skills and abilities will be considered. Applicants must be appropriate for background clearance for access to jail and classified information. A criminal history background check will be conducted and must be passed prior to start date and final confirmation of employment.

Success in this position requires:

• Knowledge of principles and practices of probation practices and techniques, which include advising/counseling and interviewing probationers, facilitating classes and groups, knowledge of community resources, use of drug testing instruments and collection, and understanding probationer criminogenic factors and barriers to succeed.
• Knowledge of Washington State law and justice systems
• Knowledge of evidence-based practices in Probation and the importance of data driven decisions.
• Effective communication, collaboration, and conflict resolution skills and the ability to form professional relationships and networks that support the Court's operations.
• Innovative mindset and ability to seek efficiencies in all processes and department's resources.
• Ability to interpret and explain policies, procedures, laws, and regulations.
• High degree of self-motivation and initiation and ability to make independent decisions using sound judgement.
• Experience with maintaining confidentiality of restricted information and private records, and the effective handling of sensitive matters.
• Ability to advance organizational strategic initiatives that promote diversity, inclusion, equity, and social justice.

Selection Process:

Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Cover Letter (Pass/Fail) – In addition to the Clark County application, applicants must submit a cover letter detailing their experience in probation or the criminal justice field; or be able to explain and demonstrate transferrable skills and experience as it applies to the position. Cover Letter must be added to the Documents section of My Application. Please include the Recruitment Number in the file name (i.e., Cover LetterXXXXXX.doc). Applications that do not include a Cover Letter will not be considered.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Background and Reference check: Must pass a background check and provide references, including verification of education. A Driver's License is also required.

Examples of Duties

Duties may include but are not limited to the following:

• Supervise and advise/ counsel probationers placed under supervision by District Court.
• Perform initial interview and screening of probationers including general records check, collection of needed information and consultation with departmental staff; conduct investigations; make evaluations, recommendations and referrals.
• Monitor, verify and enforce compliance with court ordered conditions; make office appointments for report days; case management: maintain files and attendance records, write reports and compose correspondence, assess client risk and needs, case planning, client reporting and caseload audits.
• Provide liaison with courts, community partners, Prosecutor's Office, Sheriff's Office, defense attorneys, other criminal justice agencies and the public.
• Monitor drug tests and administer related testing instruments; interpret test results.
• File probation violations when clients are not in compliance with probation conditions.
• Testify in court as required.
• Assist other staff and perform related work as assigned.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: The work environment has various disagreeable elements which may cause stress. Incumbents are periodically exposed to offenders for the duration of the work shift, and must deal with anger, hostility, low self esteem and poor hygiene habits. With all incumbents of this class there is the additional potential threat of bodily harm, contagious disease and destructive behavior. Since incumbents may be in an unsecured area during most of their contact with offenders, they must remain alert and rely on counseling skills to defuse potentially dangerous situations.

Salary Grade

Local 11.9

Salary Range

$33.26 - $44.90- per hour

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County's Equal Employment Opportunity Plan is available at

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation. More specific benefit information for the different bargaining units can be found at . Also please refer to the specific bargaining unit contract for additional compensation at