Director of Sales

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you!

What you will have an opportunity to do:

Director of Sales (DOS)

Cambria Hotel Pittsburgh Downtown

Pyramid Global Hospitality

Position Overview

The Director of Sales (DOS) is responsible for leading the overall sales strategy and revenue generation efforts for Cambria Hotel Pittsburgh Downtown , an upscale hotel located in the heart of downtown Pittsburgh. Positioned near major corporate headquarters, healthcare and medical institutions, universities, convention venues, sports and entertainment destinations, and cultural attractions, the hotel is ideally suited to capture a diverse mix of corporate, group, government, association, healthcare, higher education, sports, and leisure business.

Reporting directly to the General Manager and partnering closely with Pyramid Global Hospitality's regional sales, marketing, and revenue management leaders, the Director of Sales is responsible for driving top-line revenue performance across all market segments, including corporate, group, transient, catering, business travel, and leisure.

Key Responsibilities

• Develop and execute a comprehensive Sales & Marketing Business Plan that supports revenue objectives, profitability targets, market share growth, and ownership expectations.
• Lead all sales initiatives with a focus on corporate, healthcare, higher education, government, association, technology, financial services, sports, social, and group market segments.
• Drive direct sales efforts through proactive prospecting, client engagement, account management, and new business development.
• Build and strengthen relationships with Choice Hotels Global Sales, key corporate accounts, meeting planners, travel managers, convention partners, universities, healthcare organizations, sports organizations, and local businesses.
• Identify and secure new revenue opportunities through negotiated corporate accounts, group meetings, association business, government travel, sports-related travel, university demand, and SMERF segments.
• Strategically manage key accounts and develop long-term partnerships that generate sustainable revenue growth and customer loyalty.
• Collaborate closely with Revenue Management to optimize pricing strategies, market segmentation, forecasting accuracy, and distribution channel performance.
• Lead, mentor, and develop the hotel sales team while fostering a culture of accountability, collaboration, guest service excellence, and results.
• Partner with marketing resources to support digital marketing initiatives, social media engagement, public relations efforts, local partnerships, and promotional campaigns that drive awareness and demand.
• Represent the hotel within the Pittsburgh business community and actively participate in industry associations, networking events, tourism organizations, and community partnerships.
• Prepare and present accurate sales forecasts, pace reports, market analyses, and business reviews to ownership and executive leadership.
• Serve as a key member of the Executive Committee, contributing to overall hotel strategy, operational excellence, guest satisfaction, and associate engagement initiatives.
• Maintain a strong understanding of local market trends, competitive activity, demand generators, and emerging business opportunities throughout the Pittsburgh market.

What are we looking for?

• Bachelor's degree preferred in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum of five (5) years of progressive hotel sales experience, with at least two (2) years in a Director of Sales, Associate Director of Sales, or senior hotel sales leadership role.
• Experience within a branded hotel environment preferred, including Choice Hotels, Marriott, Hilton, Hyatt, IHG, Wyndham, or comparable hospitality brands.
• Proven success driving group, corporate, catering, and transient revenue within competitive hotel markets.
• Experience selling to corporate, healthcare, higher education, government, association, technology, financial services, sports, and social market segments preferred.
• Demonstrated expertise in direct selling, strategic account management, prospecting, business development, and revenue generation.
• Strong understanding of hotel sales strategy, market segmentation, forecasting, revenue optimization, and demand generation.
• Working knowledge of hospitality marketing strategies, digital advertising, social media marketing, and local market positioning.
• Exceptional communication, presentation, negotiation, and relationship-building skills.
• Proven ability to develop and maintain long-term relationships with key accounts, meeting planners, travel managers, and industry partners.
• Dynamic, entrepreneurial, and results-oriented leader with a passion for team development, mentorship, and achieving ambitious revenue goals.
• Strong analytical and problem-solving skills with the ability to interpret market data and implement strategic action plans.
• Proficiency in Delphi, CRM platforms, Microsoft Office applications, and hotel sales systems preferred.
• Knowledge of the Pittsburgh market, including major employers, healthcare systems, universities, convention demand, sports and entertainment venues, and regional business drivers is highly preferred.

Why Pyramid Global Hospitality?

As part of Pyramid Global Hospitality, you will join a people-focused organization committed to associate development, operational excellence, and long-term success. This role provides an opportunity to drive commercial performance, build a high-performing sales culture, and make a meaningful impact on the continued success of Cambria Hotel Pittsburgh Downtown.

Pyramid Global Hospitality offers competitive compensation, a comprehensive benefits package, leadership development opportunities, and a performance-based bonus program designed to reward results. Whether you're seeking to expand your leadership experience or advance your hospitality career, Cambria Hotel Pittsburgh Downtown provides an outstanding platform for growth and professional success.

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Compensation:

$95,000

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$105,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.