Patient Services Specialist
Phoenix Virtual Solutions LLC
Position titlePatient Services SpecialistDescriptionThe Patient Services Specialist role is responsible for interacting with patients to help them understand healthcare, insurance, and cost of procedures. They may connect patients with doctors and specialists, review options for treatment, and discuss financial responsibilities. You will assist clients with applying for benefits through hospital charity assistance programs, Social Security, and Medicaid to ensure that all types of eligible funding for health care services is available for patients. This includes assisting the patients and others to complete forms, applications, and other paperwork.Responsibilities· Answer all incoming calls from the patients.· Making all/any outgoing calls to the patients· Manage the physicians/doctor’s appointment calendar· Manage and organize Electronic Medical Records (EMR)· Record, review, and take steps to follow-up on and resolve patient complaints· Analyze complaints to enhance the overall quality of care· Create and maintain record-keeping files and systems for both the physicians and the patients· Assure confidentiality of paperwork, documents, and calls· Handle calls from providers and plan members regarding balance inquiries and generate appropriate resolutions if necessary and required· Maintain timely communication with patients· Represent the Client in an approachable, pleasant, and professional manner· Work on special projects as assigned by the Client such as Data Entry assignmentsQualifications· Minimum of 2 years’ experience as a Customer Service Representative or Customer Service Advocate on a healthcare account· Excellent communication skills· Familiarity with scheduling systems· Proven experience working with EMR systems· Proficiency with Microsoft Applications· Highly organized with a strong attention to detail· Comfortable in a fast-paced environment· Approachable, professional, discrete, and personable· Ability to provide high-quality customer service and follow through on all assignments· Can work under pressure and with minimal supervision· Has initiative and can meet deadlines· Can start ASAP!Job LocationRemote work possible #J-18808-Ljbffr
$20 - $22 per hour
Patient Service Specialist Phoenix, Arizona Position requires great customer service at the front desk as well as ability to verify insurances, handle prospective and current patient phone calls, collect copays, and communicate in a team environment. Location: 4830 NORTH...SuggestedFull timeWork at officeMonday to FridayDay shift- ...Senior Patient Services Specialist At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including...SuggestedFull timeWork at office
- ...Patient Service Specialist Be the first point of careguiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the patient experience starts long before an...SuggestedWork at office
$17 per hour
...to advance your career while enhancing patient experiences at every touchpoint. What... ...Check Out and provide excellent patient service. Manage schedule, assist with insurance... ...providers, including over 70 orthopedic specialists, serves all orthopedic and sports...SuggestedHourly payWork at officeImmediate start- A prominent orthopedic practice in Phoenix is seeking a Senior Patient Services Specialist. The role involves providing excellent customer service, scheduling appointments, and assisting with patient registration. Candidates should have 2-5 years of front office experience...SuggestedFull time
- ...infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins... ...and recognizing our employees! Overview As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the...Daily paidMonday to FridayFlexible hours
- A leading orthopedic practice in Arizona is seeking a Senior Patient Services Specialist to enhance customer service and participate in clinical operations. The ideal candidate will possess excellent communication skills, knowledge of medical terminology, and experience...Full time
- ...s Hospital in Phoenix, Arizona, and serves more than 21,000 patients annually. Join Our World‑Class Team As one of the largest private... ...in the U.S., Barrow Brain and Spine is seeking a Patient Services Specialist to join our location. The role involves delivering a high‑...Temporary workPrivate practiceWork at office
- ...& World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in... ...secure your future. Responsibilities The Patient Appointment Services Specialist is responsible for independently creating and scheduling...Full timeWork at officeRemote workVisa sponsorshipMonday to FridayFlexible hours
- A healthcare technology company in Arizona is seeking a Patient Claim Specialist to enhance the patient experience within their Revenue Cycle Management team. This role involves managing patient inquiries, updating account information, and ensuring effective communication...
- Job Description Summary ModMed is hiring a driven Patient Claim Specialist who will play a pivotal role in shaping a positive patient experience... ...you will support patients receiving care from ModMed BOOST service providers and doctors, ensuring their account needs are met...Work at officeRemote workFlexible hours
$19 per hour
A healthcare services company seeks a Patient Service Representative to work from home and assist patients and physicians in a dynamic call center. This full-time role offers competitive compensation at $19/hour, alongside benefits and a clear promotional path. Ideal candidates...Remote jobFull timeWork from home$19.01 - $24.24 per hour
A leading healthcare organization in Phoenix is seeking a Patient Services Professional to manage patient experiences and clinic operations. The role involves handling customer service inquiries, scheduling appointments, and processing sensitive information while ensuring...Hourly pay- Blick Rothenberg (Previously Greenback Alan LLP) in Scottsdale, Arizona is seeking a Patient Services Specialist to deliver high-quality patient experiences and support clinic operations. Responsibilities include preparing the front office, greeting patients, ensuring paperwork...Work at office
- SimonMed Imaging is seeking a Patient Service Specialist in Scottsdale, AZ. This role serves as the first point of contact for patients, facilitating the admission process with a focus on compassionate communication. Responsibilities include greeting patients, processing...
- Job Title Patient Services Specialist (Medical Front Desk) Location 2620 N. 3rd St.#102, Phoenix, AZ, 85004, United States Employee Type Per-Diem SMI IMAGING LLCDaily paid
- ...healthcare provider is seeking a PFS Rep in Phoenix, Arizona. This role involves managing patient registration, collections, and financial counseling to enhance patient service. Candidates should have strong customer service skills and the ability to handle payments and...Daily paidFull time
- Join Banner Health in Phoenix, AZ as a vital part of our patient flow coordination team. This position ensures smooth scheduling and registration... ...skills and a high school diploma, with experience in financial services preferred. Work hours are Monday through Friday with flexible...Monday to FridayFlexible hours
- Banner Health is seeking a Front Office Patient Financial Services Representative in Glendale, Arizona. The role involves coordinating patient flow, verifying insurance coverage, and assisting patients with financial guidance. The ideal candidate will have excellent communication...Full timeMonday to Friday
- A large nonprofit health care system is seeking a Patient Financial Services Representative to ensure smooth patient flow and verify insurance coverage in Surprise, Arizona. The role involves scheduling appointments, collecting payments, and providing financial guidance...Day shift
- ...Medical Assistant/Patient Service Specialist Provider-centered. Patient-focused. Built for what healthcare should be. At Bookmark Medical, we're building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you're a MA/PSS who...Local areaFlexible hours
$18 - $23 per hour
...Patient Care Receptionist Fox Family Dental in Peoria, AZ, is seeking a friendly and dependable Patient Care Receptionist to be the... ...Dentrix practice management software preferred ~ Strong customer service and communication skills ~ Organized, reliable, and able to...Hourly payWork at office$23 - $30 per hour
...Patient Services Associate | No Healthcare Experience Required Location: Desert Ridge, AZ Employment Type: Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. You've spent years delivering a premium experience for clients who expect the best...Full time$18 - $23 per hour
Lee Hecht Harrison Nederland B.V. is seeking a Medical Customer Service Representative in Arizona. This full-time role requires handling a high volume of calls, providing excellent patient support and ensuring a positive customer experience. The ideal candidate will have...Hourly payFull time- ...below are at the full performance level and vary by location. All Grade levels MAY NOT be available at all locations. Interview patients to obtain patient registration information. Assist patients in completing forms and review for accuracy and completeness....
- RHC Group Management LLC in Peoria, AZ, is seeking a dedicated Medical Assistant/Patient Service Specialist to provide excellent customer service and support within the clinic. This full-time position requires a high school diploma and preferably a certification from an...Full timeFlexible hours
- ...disability, contact this employer to ask for an accommodation or an alternative application process. Medical Assistant/Patient Service Specialist Full Time - 30 hours or more Peoria, AZ, US 8 days ago Requisition ID: 1911 Why Revere Medical: Revere Medical gives new...Full timeWork at officeLocal area
- ...deliver the best experience possible for our patients. We dedicate ourselves to the utmost care... ...care. We are in search of a Patient Care Specialist to join our clinical team. Your positive outlook and love of customer service will be essential. A great attitude,...Full timeWork at officeMonday to FridayShift work
$16.5 - $17 per hour
Part‑Time Patient Services Worker (Tray Line) - Healthcare Job Category: Operations Requisition Number: PATIE008439 Apply now Posted: March 25, 2026 Part‑Time On‑site Location: 5102 West Campbell Avenue, Phoenix, AZ 85031, USA Compensation: $16.50‑$17 per hour | Part...Hourly payContract workPart timeWeekend workAfternoon shift- A food service company is looking for a Part-Time Patient Services Worker to create personalized dining experiences in a healthcare setting. The role involves delivering meals, guiding patients' menu selections, and ensuring excellent service. Candidates should have a...Part timeFlexible hours
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