Product Analytics Manager, Platform

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries. About the role $1f3 Your daily adventures will include: * Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence. * Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities. * Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions. * Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions. * Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics. * Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies. About you: * You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams. * You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field. * You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves. * You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models. * You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative. * You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods. Why you'll love it here: * Play a direct role in shaping the future of mobility. * Impact millions of customers and partners in 600+ cities across 50 countries. * Work in fast-moving autonomous teams with some of the smartest people in the world. * Accelerate your professional growth with unique career opportunities. * Get a rewarding salary and stock option package that lets you focus on doing your best work. * Enjoy the flexibility of working in a hybrid mode. * Take care of your physical and mental health with our wellness perks.