Rep 3, Customer Care
Lancesoft
Job TitleSenior Customer Service RepresentativeLocationRemoteJob DescriptionProvides exceptional customer service support by leveraging strong relationship management, problem-solving, and analytical skills to ensure high quality customer experience.What You Will Make an ImpactManage and monitor customer orders, returns, billing adjustments, recalls, and assignments for both internal and external customers, ensuring timely resolution and high customer satisfaction.Process and reconcile consignment conversions, perform data analysis, and generate reports for Sales, customers, and consignment teams.Independently resolve complex customer service issues by conducting root cause analysis and implementing effective solutions.Process customer returns and monitor completion through product receipt.Prepare and maintain documentation supporting customer credits in compliance with SOX controls.Partner with Supply Chain Planning to monitor inventory availability and proactively communicate impacts to customers and Sales Representatives.Coordinate with warehouse personnel regarding shipping changes, inventory cycle counts, and order fulfillment activities.Provide coaching, guidance, and on the job training to team members and new employees.Support continuous improvement initiatives and contribute to enhanced customer service processes.What You'll Need (Required)High School Diploma or equivalent.Minimum of 5 years of customer service, order management, or related experience.Experience working with ERP systems (e.G., JDE, SAP, Oracle, or similar).What Else We Look For (Preferred)Proficiency in Microsoft Office Suite, particularly Excel.Strong written and verbal communication skills with the ability to build relationships and influence outcomes.Demonstrated problem solving, critical thinking, and decision making abilities.Experience working in a fast paced, high-volume environment.Advanced knowledge of Critical Care products, customers, systems, policies, and procedures;serves as a subject matter expert (SME).Advanced ERP system knowledge, including JDE and SAP.Ability to manage confidential information with discretion and professionalism.Proven ability to resolve complex and escalated customer issues while delivering positive outcomes.Strong organizational skills with the ability to prioritize competing demands while maintaining accuracy and attention to detail.Ability to work independently and collaboratively across departments, including training and mentoring team members.Supports leadership initiatives, process improvements, special projects, and system implementations while maintaining compliance with company policies and regulatory requirements.J-18808-Ljbffr Lancesoft
$20 - $25 per hour
...Customer Care Representative (Healthcare) Location: Irvine, CA (Onsite) Company Overview: Exciting opportunity to join a customer-centric... ...required; additional customer service training preferred. ~3+ years customer service or call center experience is a plus but...SuggestedHourly payContract workWork at officeShift workAfternoon shift$24 - $25 per hour
...stressful financial moments of their lives. As a Client Care Representative, you won’t just answer calls — you’ll be a... ...departments to ensure proper resolution WHAT YOU’LL NEED TO HAVE 3-5 years of experience in customer service, client support, call center Comfortable handling...SuggestedHourly payFull timeTaxRise
Irvine, CA4 days ago$26.72 per hour
...to day functions while focusing on patient care and safety. HIPAA is a primary concern of... ...judgement, tact, and diplomacy. Strong customer service skills and ability to communicate... ...electronic medical records. Preferred: ~1-3 years experience in healthcare setting...SuggestedHourly payWork at officeLocal areaUniversity Of California Irvine
Irvine, CA2 days ago$27 per hour
...lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision... ...empowerment. Come explore Novanta. Job Summary As a Customer Care Representative, you serve as a primary point of contact for...SuggestedHourly payFull timeWork at officeTalentify.io
Irvine, CA4 days ago$400 per month
...Office Assistant and Data Entry Now Hiring Customer Service Representatives Immediately! We are looking for someone who has experience... ...is a must. Full-Time Positions Monday to Friday from 7 pm - 3 am (Lebanon time) Basic Salary $400/month Duties and Responsibilities...SuggestedFull timeWork at officeImmediate startRemote workMonday to FridayJobs for Lebanon
Irvine, CA4 days ago$3,500 - $4,500 per month
...recognize opportunities and strategically turn leads into long-lasting customer relationships. As our insurance producer, your knowledge of... ...opportunity for advancement within my office Compensation: $3,500.00 - $4,500.00 per month My team's mission is to help people...For contractorsWork at officeNate Nguon - State Farm Agent
Tustin, CA3 days ago$21 - $26 per hour
...Required Qualifications Bachelor's degree or equivalent combination of education and relevant professional experience. Approximately 3-5 years of professional experience within advertising, finance, professional services, account coordination, project coordination, or...Contract workWork at officeRemote workWorldwideMonday to FridayShift workOrion Group
Irvine, CA4 days ago$100k - $130k
...smooth sales operations, accurate order processing, and exceptional customer service. The ideal candidate is detail-oriented, proactive,... ...Business Administration, Marketing, or a related field. Minimum 3 years of experience in sales support, sales operations, or a...Full timeContract workWork at officeTechnologent
Irvine, CA4 days ago$30 - $35 per hour
...financial documentation and digital records. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. 2–3 years of accounts payable and/or general ledger experience. Experience using banking platforms to issue, retrieve, and verify...Hourly payFull timeFor subcontractorMonday to FridayTrue Behavioral Health LP
Irvine, CA3 days ago$3,000 - $4,500 per month
...clients, identify their needs, and convert leads into long-term customer relationships. You will also contribute to developing strategic plans... ...(P&C), or willingness to obtain licensing. Compensation: $3,000.00 - $4,500.00 per month Our team's mission is to help...For contractorsWork at officeNate Nguon - State Farm Agent
Tustin, CA3 days ago- ...Job Description Job Description Job Title: Customer Service Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1...Full timeFlexible hours
Just Food For Dogs
Tustin, CAa month ago - ...preferred candidate is someone who wants to pursue a career in an office environment, is confident and comfortable communicating with customers, and works well in a team setting. This position is a valuable opportunity to gain introductory experience working within a...Work experience placementLocal area
- ...communication. Support RM-led onboarding by processing new member paperwork and initial contracting. Qualifications Required: 3+ years of experience in life insurance contracting, licensing, or agency operations. Required: Working knowledge of SureLC, life...
First Financial Resources
Irvine, CA7 days ago - ...Job Description Job Description Responsible for providing customer service by receiving, paying and keeping accurate records of all... ...telephones, maintaining supplies, etc. QUALIFICATIONS: Minimum 3 year of experience in bank operations required. New account...Night shift
Preferred Bank
Irvine, CAa month ago $19 per hour
...Customer Care Associate Location: Irvine, CA Pay: $19.00 per hour Schedule: Full-Time About the Role We are seeking a Customer Care Associate to provide excellent customer service and support to our clients. This position is ideal for someone...Hourly payFull timeWork at officeLocal area$36.4k - $41.6k
...team is responsible for delivering the highest level of service to customers, sales representatives, and sales management to achieve company... ...any time with or without notice. You have: A minimum of 2-3 years customer service, inside sales, or retail sales...Hourly payTemporary workWork at officeLocal areaShift work$22 - $24 per hour
...organization with a strong brand reputation that thrives off reliable customer service and exceptional products for over 86 years. Pay Range:... ...and communication skills ~ Ability to work independently ~1-3 years of high call volume preferred Who we are: With 140...Hourly payWork at officeImmediate startAuto-Chlor System of Washington, Inc
Costa Mesa, CA10 days ago$16.9 per hour
...Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join our team as a Customer... ...: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick...Weekly payFull timeTemporary workLocal areaFlexible hoursShift workWeekend workAfternoon shiftWeekday work- # Customer Service Representative IFully Remote • Irvine Office - Irvine, CA 92618## OverviewSalary... ...company standards.* Operate in the Health Care Processing System (HCPS), Imaging systems,... ...diploma or GED and/or one (1) to three (3) years of experience in customer service...Work at officeRemote work
- Customer Service Representative Job Overview The Customer Service Representative will be responsible... ...No specific education requirement, 3-6 months training or experience preferred... ...share with team. Knowledge of the upkeep and care of the cleaning equipment. Knowledge of...Hourly payShift work
- Lancesoft is seeking a Senior Customer Service Representative to provide exceptional support by leveraging strong relationship management, problem-solving, and analytical skills, all in a remote environment in the United States.You will manage orders, returns, billing...Remote job
$22.72 - $28 per hour
...initiatives related to short and long-term growth efforts to drive customer engagement and retention. Utilizes data insights to monitor... ...degree in business or related field, preferred. Minimum three (3) years of account management, customer retention, customer service...Temporary work$20 - $23 per hour
...CS Rep II Join Delta Faucet's Newport Brass Customer Service Team as a CS Rep II. Research and respond to luxury product... ...Address customer dissatisfaction with care, perseverance, and concern... ...experience required A minimum of 3 to 5 years of experience in customer...Full timeShift work$22 - $31.9 per hour
...do so may result in disciplinary and other employment related actions Qualifications ~ High School Diploma or GED required ~1-3 years of previous related experience required Knowledge, Skills, and Abilities Essential communication skills include empathizing...Summer work$27.2 - $29.29 per hour
...Utilities organization in Costa Mesa is looking to bring on a Temporary Customer Services Representative. This role will work in the Customer... ...in-person, full-time assignment for an estimated duration of 2-3 months. Candidates will need to be available to work 8:00 am - 5...Full timeTemporary workWork at officeLocal areaMonday to Thursday$17.5 - $30.45 per hour
...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Customer Care Specialist Full Time Tustin, CA, US 5 days ago Salary Range: $17.50 To $30.45 Hourly “Improving the lives of those with chronic...Hourly payFull timeContract workWork experience placementRemote workFlexible hours$17.2 - $21.15 per hour
Canon USA is seeking a Camera Customer Relations Representative I (Representative, Cust Rel I) to work in our Costa Mesa, CA factory service... ...requires general education or vocational training plus min. 3 - 12 months of customer service and/or retail experience Excellent...Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal area$28.22 per hour
...Customer Care Associate - CMS ($28.22) Position Summary: The Customer Care Representative is responsible for resolving high-level resident escalations and supporting customer review responses across the Apartments Division, helping to enhance the customer experience...Full timeWork experience placementWork at officeLocal area$27 per hour
...lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision... ...empowerment. Come explore Novanta. Job Summary As a Customer Care Representative II, you serve as a primary point of contact for...Hourly payFull timeWork at office$60k - $65k
Join to apply for the Customer Care Specialist role at Fisher & Paykel Healthcare At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by...Full timeWork at officeLocal areaWorldwideWork visaRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Rep 3, Customer Care. Be the first to apply!
- center representative Irvine, CA
- cash application representative Irvine, CA
- registered representative Irvine, CA
- outreach representative Irvine, CA
- phone representative Irvine, CA
- quality assurance representative Irvine, CA
- community relations representative Irvine, CA
- order management representative Irvine, CA
- chat representative Irvine, CA
- work from home chat representative Irvine, CA