Records Clerk I (Civil Circuit-County)

Under general supervision, perform clerical work requiring application of various work methods, procedures, policies, and practices related to processing documents and files at four increasing levels of responsibility and complexity. This Records Clerk position is historically filled at Level I for new hires, with the option for advancement through Levels II, III, and IV based on experience and performance. Veteran Preference and Priority Veterans' Preference and Priority will be given to eligible veterans and their spouses in accordance with Chapter 295.065 and Chapter 295.07 of the Florida Statutes and Florida Administrative Code Chapter 55-A7 with respect to Veterans' Preference in appointment, retention, and promotion. Effective July 1, 2021, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. The office may provide a reasonable accommodation for qualified individuals with disabilities in compliance with the Americans with Disabilities Act. Typical Qualifications And Minimum Qualifications Level I High school diploma or genealogy equivalency diploma. Level II Two (2) years of direct clerical experience. Level III Four (4) years of direct clerical experience. Level IV Five (5) years of direct clerical experience. Position is only available for promotion. A postsecondary degree may be substituted for direct work experience as follows: Associate degree for two (2) years of direct experience. Bachelor’s degree for four (4) years of direct experience. Master’s degree for six (6) years of direct experience. Professional degree for seven (7) years of direct experience. Doctoral degree for nine (9) years of direct experience. Responsibilities Records Clerk I Assist with preparation of weekly calendars with multiple court orders or judgments, record searches, and procurement of evidence for court hearings. Provide customer assistance to individuals requesting non‑technical information. Receive documents for filing; verify, classify, sort, and process according to departmental policies and procedures. Perform cashiering functions as needed. Provide courteous and professional customer service. Generate correspondence, notices, and reports according to established policies and practices of assigned area. Records Clerk II Conduct research of records/files for information, redacting, retentions, or destruction related to assigned area. Scan, image, and index documents according to departmental procedures. Prepare meeting agendas or packets of related information. Attend meetings and take minutes. Travel between New Port Richey and Dade City as needed. Records Clerk III Prepare pay‑off statements, check requests and satisfaction of judgments. Process unclaimed funds and court registry matters. Prepare for, attend court, and complete post‑court paperwork, including service packets and evidence processing. Process contempt orders, writs of bodily attachment, and arrest orders. Process mass dismissals and delinquent cases. Demonstrate seamless customer service in person and over the phone. Participate in development of business procedures. Records Clerk IV Provide training to teammates. Process quality assurance reports. Perform a variety of office and court support work such as correspondence, forms, and other documents. Assist with documentation of activities or projects requested by other departments. Conduct routine verification to ensure integrity of records. Disseminate and file reports and other documents, establish and update files, and conduct thorough verification of records in accordance with Florida State Statutes. Knowledge, Skills, and Abilities Knowledge of office procedures, business English, spelling, and arithmetic. Knowledge of principles and processes for effective, professional customer service. Computer skills for word processing, spreadsheet, database, and accounting software. Ability to learn laws, rules, and regulations as they relate to area of assigned responsibility. Ability to learn legal terminology, definitions, and numerous codes and abbreviations. Proficiency with equipment and programs such as personal computer, Microsoft Office applications, calculator, cash register, plat copy machine, microfilm reader/printer, microfiche, photocopier, fax machine, and scanner. Ability to work with confidential and/or sensitive data, interpreting and complying with state and federal guidelines. Ability to meet the public and effectively address their needs in a courteous, tactful, professional manner and cope with customers in impromptu situations. Ability to work in a fast‑paced environment with frequent interruptions while maintaining speed and accuracy. Ability to establish and maintain effective working relationships with the Clerk & Comptroller, administrative staff, vendors, and teammates. Commitment to the organization’s vision, mission, and values. Ability to work effectively in a team environment, successfully engage in multiple initiatives simultaneously, and actively resolve problems and find solutions using available resources. Reliability: report to work on time and perform duties for an entire workday. Physical and Cognitive Demands The work is typically sedentary requiring prolonged sitting. Light to moderate lifting up to 50 pounds may be required. Cognitive demands include: dexterity, hearing, mental acuity, repetitive motion, speaking and visual acuity. Work Environment and Benefits Work is performed primarily indoors at office locations in Dade City and/or New Port Richey. Travel may be required for meetings or training opportunities. Health and welfare benefits beginning 60 days after employment. Paid time off, paid holidays, paid birthday. Major medical leave after 12 months. Wellness center access and discount programs for fitness centers, eyecare, event tickets, travel, etc. Business casual work environment. Retirement plan. Optional benefits such as Aflac, voluntary life/disability, etc. Equal Employment Opportunity This is an equal opportunity employer. Florida Statutes permit preferential action for qualified veterans and individuals with disabilities. All individuals are eligible to be considered for employment based on qualifications. #J-18808-Ljbffr Office of the Clerk & Comptroller