Remote Help Desk Analyst - Tier 0/1 Support & PM Support
Sprezzatura
- Remote job
A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project management skills. Ideal candidates have a degree in a related field, relevant experience, and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful government technology solutions. #J-18808-Ljbffr Sprezzatura
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot... ...document, and resolve Tier 1 technical issues... ...Friday, 5:30 AM to 5:30 PM Mountain Time at Denver... ...Colorado After-hours support Critical Priority... ...Teams Perform remote troubleshooting using...Remote workFull timeMonday to FridayShift workAfternoon shift
- ...Role OverviewThe Help Desk Analyst will diagnose, troubleshoot... ...document, and resolve Tier 1 technical issues involving... ..., 5:30 AM to 5:30 PM Mountain Time at... ...ResponsibilitiesProvide Tier 1 support through walk-up, phone... ...TeamsPerform remote troubleshooting using...Remote workMonday to FridayShift workWeekend workAfternoon shift
- ...Role Overview \n The Help Desk Analyst will diagnose,... ...document, and resolve Tier 1 technical issues involving... ...Friday, 5:30 AM to 5:30 PM Mountain Time at... ...\n \n After-hours support \n \n Critical Priority... ...Teams \n Perform remote troubleshooting using...Remote workMonday to FridayShift workAfternoon shift
- ...time IT Service Center Analyst who's up for a challenge... ...Schedule: 2nd Shift 2 pm-10 pm Perks &... ...Shield Health Plans with a $0 deductible (in-network... ...expect to: Provide Tier 1 IT support to W.B. Mason employees... ...Occasionally conduct remote site visits for support...Remote workFull timeTemporary workWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...Softrams, a Tria Federal company, seeks a bilingual English/Spanish Tier 1 Customer Support Analyst to deliver high-quality support for CMS users. The role involves handling inquiries through multiple channels in a fast-paced federal healthcare IT environment. Responsibilities...Remote work
$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...user problems. Provide local and remote Technical Support Services for end-user...Remote workWork at officeLocal area- ...Tier 1.0 Helpdesk SpecialistEmployment in this role is conditional... ...program documents.Provide initial support and analysis for... ...QA reports for each assigned analyst.Conduct monthly QA check-in meetings... ...GED required.1 year of Service/Help desk or customer service support...Contract workTemporary workLocal areaFlexible hours
- Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user support... ..., diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-Ljbffr...Remote workLocal area
- ...an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele... ...AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat,... ...an IT-related discipline and 0-1 year of related experience...Remote workAll shiftsShift workNight shiftWeekend work
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT Provide independent Tier 1 technical support to diagnose... ...for critical on‑site and remote personnel. Review ticket... ...‑related discipline and 0-1 year of experience; OR...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
$55k
...Team Lead, we are seeking a Tier 1 Technical Support Analyst who is motivated by the... ...healthcare professionals, helping them resolve technical issues... ...existing, 1 year contract remote opportunity open to candidates... ...hours are 8:00 AM to 5:00 PM Eastern Standard Time. What...Remote workContract workShift work- ...Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries. You will triage, troubleshoot, and resolve Tier 1 issues, document steps in Autotask, and handle a steady...Remote workWork from home
$21.75 - $25 per hour
...Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of... ...by phone, email, the ticket portal and remote sessions. Triage, prioritize and resolve... ...You Bring (Required) ~1–2 years of help desk or IT support experience (relevant...Remote workFull timeWork from homeFlexible hours- ...industry client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role involves... ...ticketing system, with a strong focus on remote troubleshooting and guiding users... ...all open tickets Resolve Tier 1 issues using standard...Remote workFull time
- ...Tier 1 Technical Support Representative (REMOTE WISCONSIN) Job Category : Contact Center Requisition Number : TIER1001571 Full-Time Description... ...Technical Customer Support Representative, Inbound, Help Desk Equal Opportunity Employer This employer is...Remote workFull timeTemporary workWork at officeShift workWeekend workAfternoon shift
$37.44k - $41.6k
...experience, we deliver and fully support secure cloud solutions as... ...About the Role: The Tier 1 Support Analyst is the first point of contact... ...Tier 1s handle the bulk of help desk tickets for their team and... ...solutions. Location: Remote Shift: Multiple Hourly...Remote workHourly payFull timeWork at officeShift work$60k - $90k
...World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST... ...scripts, knowledge articles, and remote-support tools. Troubleshoot... ...of relevant service-desk, help-desk, desktop-support, or end-...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$75k - $105k
...Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST... ..., knowledge articles, and remote-support tools. Troubleshoot... ...of relevant service-desk, help-desk, desktop-support, or...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program... ...Team. These positions are remote, with Chicago-area candidates... ...experience providing service-desk, help-desk, desktop-support, end-user...Remote workPermanent employmentFull timeContract workTemporary workFor contractorsLocal areaImmediate startShift workWeekend work
- ...Tier 1 Support TechnicianWe're hiring a Tier 1 Support Technician to join... ...about solving problems and enjoy helping people, we want to hear from... ...in an IT support or help desk rolePrior experience working... ...+ 13 paid holidays annually1 remote work day per week (after training...Remote work
- ...The Help Desk Technician at Institute for Community Living Inc. provides Tier 1 and 2 support by phone, in person, and through remote tools to staff across the New York City area. You will follow procedures to resolve requests and provision IT equipment for staff. You...Remote work
- ...DrFirst is seeking a Tier 1 Technical Support representative to join our remote-first Customer Operations team in the US. You will provide omni-channel support for our product suite, learn our policies, and help drive KPI performance through efficient issue resolution...Remote work
- ...Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. This remote role is based near the Chicago area and requires handling incidents, creating ServiceNow...Remote work
- ...DecisionPoint Corporation is seeking two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. You will handle incidents... ...and escalate advanced issues to engineering. Remote role with Chicago-area candidates preferred;...Remote work
- ...Tier 1 It Support TechnicianMurfreesboro, TN (Plant/Office) - Murfreessboro... ...Support is provided by phone, remote tools, and in person on the production... ...verification procedures.Help users with VPN and MFA sign-... ...phone system support for desk phones, softphones, and floor...Remote workFull timeWork at officeShift workAfternoon shift
- ...Computer World Services Corp. is seeking Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program from a remote Chicago area setting. You will handle incidents via multiple channels, document with ServiceNow, and escalate...Remote work
- Aretec, Inc. is hiring a Help Desk Specialist I (Tier 1 Agent - External) to support the CBP Technology Service Desk. This role involves providing first-level technical... ...insurance and 401(k) matching, with a primarily remote work option available for candidates within...Remote work
- ...opportunity available as a Help Desk Analyst Tier I. This position will be a remote based role.. The Full... ...through Friday 8 AM to 5 PM. POSITION OVERVIEW: The Help... ...in technology and/or 1 – 2 years related experience... ...PC hardware and software support required. 1+ year overall...Remote workFull timePart timeWork at officeMonday to Friday
$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place for you... ...Representative or Support Center Analyst certification. Experience with...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...Seekers in San Diego, CA seeks an entry-level IT Service Desk Technician with 2+ years in IT and 1+ year in helpdesk. You will be the first point of contact for users, logging tickets and providing tier 1 support for software, hardware, network, and telecom issues. The...Remote work
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