Remote Help Desk Analyst - Tier 0/1 Support & PM Support
Sprezzatura
- Remote job
A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project management skills. Ideal candidates have a degree in a related field, relevant experience, and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful government technology solutions. #J-18808-Ljbffr Sprezzatura
$26.68 - $31.68 per hour
...IT Support Tier 1 Pay Range: $26.68hr - $31.68hr Requirement/Must Have ~ High school... ..., or additional education are a plus. ~0–1 year of IT support experience with basic... ...-call rotation. ~ Ability to travel to remote locations to provide support as needed....Remote workWork at officeMonday to FridayWeekend workAfternoon shift- System Support Analyst The System Support Analyst provides Level 1 and 2 technical assistance and support for... .... Provides local and remote system administration support... ...problems at the Tier 2 level (account creation... ...Experience using Service Desk Ticketing Systems a plus...Remote workWork at officeLocal area
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT Provide independent Tier 1 technical support to diagnose... ...for critical on‑site and remote personnel. Review ticket... ...‑related discipline and 0-1 year of experience; OR...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
$30.44 - $41.18 per hour
...None Job Family: Technical Support Services Skills: Customer... ...opportunity for a Help Desk Technician to provide world... ...IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat... ...IT-related discipline and 0-1 year of related experience...Remote workHourly payTemporary workImmediate startWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...Title: Global Tier 1 Service Desk Technician We are KBR... ...technology, and mission support solutions. From national... ..., our teams help customers solve complex... ...considered. Zero (0) to two (2) years of... .... Familiarity with remote support tools and collaboration...Remote workFull timeTemporary workWork at officeLocal areaRelocation packageFlexible hoursShift workNight shift
- ...client. The Work: The Tier 1.0 Helpdesk Specialist acts in... ...documents. Provide initial support and analysis for... ...QA reports for each assigned analyst. Conduct monthly QA check-... ...required. ~1 year of Service/Help desk or customer service support experience...Contract workTemporary workLocal areaFlexible hours
- ...Job Description Job Description Job Title: Support Analyst (Tier 1 Service Desk – Hybrid must come into Los Angeles Office) Overview E.K. Associates... ...tools and processes Work Environment Primarily remote role Must be available to support business hours,...Remote workWork at officeLocal areaWeekend work
- ...Job Description Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR is seeking a customer-focused... ...calls, you will be responsible for providing frontline remote assistance, diagnosing initial technical issues, and ensuring...Remote workFull timeCasual workFlexible hoursNight shift
- ...Job Description Job Description Tier 1 Help Desk Technician – On-Site Location: Goose... ...1 Help Desk Technician to join the IT support team at our corporate headquarters in Goose... ...Troubleshoot and repair local and remote computer systems Support employees at...Remote workHourly payFull timeTemporary workLocal areaMonday to Friday
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to:... ...Location: Alexandria, VA (onsite role; remote/telework not available) Position... ...assigned Support various IT needs, from help desk tickets to onsite installations (...Remote workFull timeWork at officeRelocationMonday to FridayShift work- ...Description IT Service Technician (Tier 1) – Miami, Florida (Hybrid)... ...We’re more than just an IT support provider—we’re a team... ...management activities. • Providing remote support and occasional onsite... ...should have 2–3 years of IT Help Desk, MSP, or related technical...Remote workInternshipWork at officeImmediate start3 days per week
- ...Time Experience Level: 1-3 Years Reports To: Service Desk Manager / Lead Engineer... ...technology services provider supporting businesses, healthcare... ...'re seeking a motivated Tier 1 Help Desk Technician who enjoys... ...via phone, email, remote support tools, and ticketing...Remote workFull time
- ...Description About the Role We're looking for a team of Tier 1 Support Technicians to support a high-volume endpoint rollout tied to... ...with approximately 2,500 devices in total. You'll work remotely alongside a coordinated deployment team, handling imaging, configuration...Remote work
- ...Service Desk Tier 1 Technician The Service Desk Tier 1 technician shall be responsible... ...will work directly with end users either remotely or at the customer's location until the... ...issues. Responsible for supporting end users with software and hardware incident...Remote workWork at office
- ...Provider (MSP) that specializes in supporting credit unions with their IT... ...complex IT challenges, and helping businesses thrive? If so, we... ...YOU to join our team as a Tier 1 Technical Support Specialist... ...and system issues via phone or remote access. You’ll play a key role...Remote workFlexible hours
$35k - $40k
...Job Description Tier I IT Support Technician - Wilmington, NC Looking to... ...you can be that team member to help grow and guide others in... ...Duties: Work primarily in a remote support role servicing clients... ...with clients come first!!! ~1 years minimum in an IT support...Remote workContract workImmediate start- ...Position Overview This is a Tier-1 support position within the Technical... ...within Odyssey. Receive help desk calls and provide initial technical... ...using both hands-on and remote-control capabilities. Act as... ...staff and Business Process Analysts (Tier-2) for complex issues....Remote workFull timeWork at office
- ...Tier 1 Help Desk Technician National Technology Integrators is a national AV, security, and... ...and consulting, integration, and system support. At NTI, we stay curious and embrace the... .... Hands-on experience with remote desktop support tools (e.g., TeamViewer...Remote workFull timeFor contractorsWork at office
- ...the office and three days remotely from home. ~ Equipment to... ...~ Work Hours: 10 am -7 pm ~ This position is for 1... ...client has an opening for a Help Desk Analyst 1475 If you are interested... ...experience addressing tier 1 or tier 2 IT support issues. Basic Network...Remote workHourly payWork at officeWork from homeShift workDay shift
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock... ...connectivity, installation, and equipment issues, remotely configure client equipment, and escalate when needed....Remote work
- Sikich is seeking experienced Support Analysts to provide centralized Tier 1 and Tier 2 Service Desk support for a Salesforce SaaS rollout. Focused on government client... ...and coordination with multiple teams. Primarily remote with PT hours and possible onsite as needed....Remote job
- WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Remote jobContract work
- A healthcare organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common technical issues and requires strong communication skills and a customer service mindset. Ideal candidates will have...Remote work
- ...IT Help Desk Technician Tier 1.5 (MSP) We are a veteran-owned provider of Managed IT Services and proactive... ...Tier 1.5 (MSP) to handle first level support and some level 2 support for Microsoft... ...routers, firewalls, and security. Remote access solution implementation and...Remote work
- ...following position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity; preferred... ...across DHMS initiatives. This role helps leadership clearly understand what... ..., engineering teams, service desks, and government counterparts Strong...Remote work
$50k - $60k
...and Cybersecurity Provider supporting clients in manufacturing, aerospace... .... For over 20 years, we’ve helped businesses strengthen their... ...IT solutions. Help Desk Technician (Tier 1.5) We’re looking for a... .... What You’ll Do Provide remote and onsite support for desktops...Remote workFull timeFlexible hours- OverviewDataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our... ...Civilian Government, and Commercial markets.The Tier 1 Technical Support Specialist operates as the service desk’s single point of contact for a deployable...Remote workContract work
- DELPHIQ is hiring for a Tier 1 Service Desk Technician! We’re seeking responsive, customer-focused... ...every day—delivering prompt, courteous support and ensuring users have the technology... ...Center (hybrid), providing phone, chat, remote, and occasional on-site assistance to government...Remote workFull timeContract workWork at officeRotating shift
- ...of contact for client support requests, resolving issues... ...SLA targets Provide remote support through RMM and... ...out-of-scope issues to Tier 2 with clear documentation... ..., 9:00 AM to 5:30 PM Participation in after-... ...years of experience in a help desk, technical support, or...Remote workWork at officeMonday to Friday
$21 - $25 per hour
...Job Description Job Description Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At... ...your full-scale internal IT department or supporting your in-house team, our mission is... ...Assist the Projects Team with on-site or remote project delivery as needed • Manage and...Remote workHourly payWork at officeLocal areaMonday to FridayFlexible hours
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