Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Help Desk Analyst - Tier 0/1 Support & PM Support

Sprezzatura

Arlington, VA
  • Remote job

A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project management skills. Ideal candidates have a degree in a related field, relevant experience, and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful government technology solutions. #J-18808-Ljbffr Sprezzatura

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Help Desk Analyst - Tier 0/1 Support & PM Support in Arlington, VA vacancy
  • $50k - $55k

     ...Support Technician - Tier 1HP Tuners LLC is a global leader in the automotive...  ...Technician - Tier 1 to join our team onsite...  ..., etc.), providing remote software assistance as...  ...combination of at least 0-2 years of work experience...  ...to sit and work at a desk and computer for prolonged... 
    Remote work
    Work experience placement

    HP Tuners

    Buffalo Grove, IL
    3 days ago
  • $25 per hour

     ...Req ID: 41734 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and...  ...Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...  ...user problems. Provide local and remote Technical Support Services for end-user... 
    Remote work
    Work at office
    Local area

    NJVC

    Brooklyn, NY
    4 days ago
  • $66k - $106k

     ...Position Overview The Tier 1 Service Desk Technician provides front-line IT support and team leadership within a federal...  ...clearance ~2 years with BS/BA; 0 years with MS/MA; 6 years with no...  ...Community clients Experience with remote access and virtual desktop... 
    Remote work
    Contract work
    Shift work

    Peraton

    Washington DC
    4 days ago
  •  ...Careerscape is recruiting on behalf of our client, a national insurance company, for a fully remote Tier 1 Help Desk Analyst to join their growing IT support team. This is a great opportunity for a customer-focused problem solver to be the first point of contact for employees... 
    Remote work
    Full time
    Work at office
    Home office
    Flexible hours

    Careerscape

    Tampa, FL
    5 days ago
  •  ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious...  ...: Provide independent Tier 1 technical support to diagnose...  ...for critical on-site and remote personnel. Review ticket...  ...-related discipline and 0–1 year of experience; OR... 
    Remote work
    Work at office
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    a month ago
  •  ...an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele...  ...IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat, email...  ...IT-related discipline and 0–1 year of related... 
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    a month ago
  • $18 - $20 per hour

     ...we deliver and fully support secure cloud solutions...  ...the Role:  The Tier 1 Support Analyst is the first point of...  ...s handle the bulk of help desk tickets for their team...  ...solutions.    Location: Remote  Shift: Sunday -...  ...Thursday 6:00 am - 3:00 pm pacific Hourly... 
    Remote work
    Hourly pay
    Full time
    Work at office
    Shift work

    Effortless Office

    Las Vegas, NV
    21 days ago
  •  ...client. The Work: The Tier 1.0 Helpdesk Specialist acts in...  ...documents. Provide initial support and analysis for...  ...QA reports for each assigned analyst. Conduct monthly QA check-...  ...required. ~1 year of Service/Help desk or customer service support experience... 
    Contract work
    Temporary work
    Local area
    Flexible hours

    Cayuse Holdings

    Pendleton, OR
    a month ago
  •  ...Tier 1 Technical Support SpecialistWe're a growing Managed Services Provider (MSP) that specializes...  ...digging into complex IT challenges, and helping businesses thrive? If so, we want YOU...  ...software, and system issues via phone or remote access. You'll play a key role in... 
    Remote work
    Flexible hours

    Pure IT

    Tomball, TX
    12 hours ago
  • $29.52 per hour

     ...Tier 1 Helpdesk AnalystAre you ready to enhance your skills and...  ..., Intelligence & Operations Support (MIOS) could be the place...  ...SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our...  ...problems.Provide local and remote Technical Support Services for... 
    Remote work
    Work at office
    Local area

    Chenega Corporation

    Arlington, VA
    6 hours ago
  • $54.4k

     ...looking for a dynamic Entry Level Tier 1 Help Desk Specialist to join our team....  ..., ID and will primarily support a federal customer’s technical...  ...escalate to other support entities Remotely access the end-user’s desktop...  .../wk onsite in Pocatello, ID 0-4 years of experience with... 
    Remote work
    Temporary work

    Cathexisfederal

    Pocatello, ID
    3 days ago
  • $21 per hour

     ...Support Technician - Tier 1 Location: Bethlehem, PA, US At Dover Fueling Solutions (DFS), we are...  ...and resolving problems via telephone, remote desktop tools and other supported resources...  ...the client's problem, and conveys a helpful attitude in all interactions.... 
    Remote work
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Dover Fueling Solutions

    Freemansburg, PA
    3 days ago
  • $21 per hour

     ...Support Technician - Tier 1 Location: Bethlehem, PA, US At Dover Fueling Solutions (DFS), we are...  ...and resolving problems via telephone, remote desktop tools and other supported resources...  ...the client's problem, and conveys a helpful attitude in all interactions.... 
    Remote work
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Dover Corporation

    Freemansburg, PA
    11 hours ago
  •  ...the office and three days remotely from home. ~ Equipment to...  ...~ Work Hours: 10 am -7 pm ~ This position is for 1...  ...client has an opening for a Help Desk Analyst  1475     If you are interested...  ...experience addressing tier 1 or tier 2 IT support issues. Basic Network... 
    Remote work
    Hourly pay
    Work at office
    Work from home
    Shift work
    Day shift

    Focused HR Solutions

    Bear, DE
    more than 2 months ago
  •  ...following position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity; preferred...  ...across DHMS initiatives. This role helps leadership clearly understand what...  ..., engineering teams, service desks, and government counterparts Strong... 
    Remote work

    Optima Global Solutions

    Washington DC
    4 days ago
  •  ...Help Desk Specialist I (Tier 1 Agent)Zen Strategics, a Titan Technologies company,...  ...Help Desk Specialist I to support the Customs and Border Protection...  ...login and PIV card issues, remote access, VPN, and DHS...  ...Representative (CSR) or Support Center Analyst (SCA).Experience using the... 
    Remote work
    For contractors
    Work at office
    Night shift
    Rotating shift

    Titan Technologies

    Ashburn, VA
    6 hours ago
  •  ...Job title: Tier 1 Help Desk Technician Classification: Exempt Reports to: Director of...  ...: Birmingham, AL Job overview: Supports technology across retail locations, field...  ...systems, and any other in-store and remote data collection technology. Answer help... 
    Remote work
    Home office
    Weekend work

    Brook Valley Management, Inc.

    Birmingham, AL
    a month ago
  • WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting... 
    Remote job
    Contract work

    WheelHouse IT

    New York, NY
    2 days ago
  • Catalyx is seeking a Technical Support Specialist (Tier 1) in Newtown, PA to be the first point of contact for customer tickets and to perform initial troubleshooting remotely. You will triage issues, gather information, document steps, and escalate where needed while... 
    Remote job

    Xyntek Inc

    Newtown, PA
    3 days ago
  • AM: Ashley Hetman Remote Interviews via Teams The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide child serving systems. This role helps providers...  ...support role. Required 0 Some familiarity with state or county... 
    Remote work
    For contractors
    Immediate start

    RICEFW Technologies Inc

    Ohio
    3 days ago
  •  ...Job Description Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR is seeking a customer-focused...  ...calls, you will be responsible for providing frontline remote assistance, diagnosing initial technical issues, and ensuring... 
    Remote work
    Full time
    Casual work
    Flexible hours
    Night shift

    DCR Profit Control Systems

    Nashville, TN
    16 days ago
  • $21 - $25 per hour

     ...Job Description Job Description Tier 1 Help Desk Technician  Clackamas, OR (ON-SITE) At...  ...your full-scale internal IT department or supporting your in-house team, our mission is...  ...Assist the Projects Team with on-site or remote project delivery as needed • Manage and... 
    Remote work
    Hourly pay
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Exemplar Companies

    Clackamas, OR
    15 days ago
  • The HT Group is seeking a Service Desk Technician in Austin, TX, with a hybrid schedule (4 days onsite, 1 day remote) to support ~1,100 users globally in a fast-paced IT environment. Responsibilities include Tier 1/2 troubleshooting, imaging and deploying Windows and Mac... 
    Remote work

    The HT Group

    Austin, TX
    2 days ago
  • Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock...  ...connectivity, installation, and equipment issues, remotely configure client equipment, and escalate when needed.... 
    Remote work

    Facility Solutions Group

    Round Rock, TX
    3 days ago
  • DecisionPoint Corporation seeks Help Desk Specialists - Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. This fully remote role resolves advanced Tier 1 incidents, performs detailed triage, and ensures high-quality... 
    Remote job

    DecisionPoint Corporation

    New York, NY
    3 days ago
  • A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent communication skills. Responsibilities include troubleshooting hardware/software... 
    Remote job
    Contract work

    Belcan LLC

    Brooklyn, NY
    2 days ago
  •  ...motivated, hands-on Onsite IT Support Technician to provide Tier 1 and Tier 2 Technical...  ...established procedures while also helping improve internal...  ...documentation platforms, remote support tools, and asset tracking...  ...will regularly work at desks, offices, network closets,... 
    Remote work
    Work at office

    General Technologies, Inc.

    Stafford, TX
    13 days ago
  • Velocity, A Managed Solutions Company, is seeking a Service Desk Analyst I to provide Tier 1 technical support to clients while troubleshooting issues across workstations and software. This is primarily a remote job but may require on-site presence as needed. The ideal... 
    Remote job

    Velocity, A Managed Solutions Company

    Dallas, TX
    5 days ago
  • $45k - $60k

     ...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to:...  ...Location: Lanham, MD (onsite role; remote/telework not available) Position Overview...  ...Support various IT needs, from help desk tickets to onsite installations (ability... 
    Remote work
    Full time
    Work at office
    Relocation
    Monday to Friday
    Shift work

    DCA Technology Partners

    Alexandria, VA
    16 days ago
  •  ...Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of Representatives....  ..., HIR-developed applications, and remote access tools such as RSA SecurID and...  ...process, please tell us how we can help by contacting us at ****@*****.***... 
    Remote work
    Work at office
    Local area

    GTSC

    Washington DC
    13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Help Desk Analyst - Tier 0/1 Support & PM Support. Be the first to apply!