Express Service Advisor

Customer Service RepresentativeWe are seeking a customer service-oriented individual with a keen attention to detail to join our team. The ideal candidate thrives in a high-energy, fast-paced environment, and is committed to delivering exceptional service. Willing to train the right candidate!Requirements:High school diploma.Valid driver's license.Ability to thrive in a fast-paced environment.Customer-oriented with excellent interpersonal skills.Strong attention to detail.Exceptional multitasking abilities.Benefits:50k-75k per yearHealth, Dental, and Vision insurance401(k)Paid HolidaysPaid Time OffResponsibilities:Greet customers promptly in the service drive and accurately write up vehicles for serviceDispatch repair orders to team leads and consult with technicians regarding required repairsPrepare detailed estimates based on technician recommendationsClearly advise customers on necessary repairs and maintenance needsDetermine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standardsKeep customers informed on the status of their vehicle throughout the service processFinalize invoices, review completed work with customers, and process paymentsMaintain exemplary customer service and ensure a positive service experience