Operations Manager

Position Summary The Operations Manager supports the Store Manager in the strategic and total leadership of a CVS/pharmacy store, focusing on store execution, performance, and consumer loyalty through excellent customer service. Essential Functions Management: Lead and work effectively with store crews, supervise, assign and direct activities, communicate information, and support the Store Manager with action plans for improvement. Customer Service: Assist customers with questions, problems, and complaints, and promote the CVS customer service culture. Responsibilities Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Qualifications Required Deductive reasoning, advanced analytical and computer skills Advanced communication, leadership, supervision, and influencing skills Ability to work a full‑time flexible schedule, including early morning, overnight, weekend shifts, overtime, and urgent issues Preferred Experience as a retail manager or supervisor High school diploma or equivalent (preferred) Compensation Typical pay range: $19.00 – $29.00 per hour (or annual salary, depending on the grade). Benefits Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Other resources based on eligibility EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr