ServiceNow Strategic Portfolio Management (SPM) Consultant / Solution Architect

Business Needs Inc

Remote

ServiceNow Strategic Portfolio Management (SPM) Consultant / Solution Architect

Role Summary

Open for 24 m contract or perm hires

Can be based anywhere in the world, anyone in India will be preferred (bangalore, pune, hyderabad, Mumbai)

Spots: have to build the teams of 6 architects, 1 program manager,

We are looking for an experienced ServiceNow Strategic Portfolio Management (SPM) Consultant / Solution Architect with strong functional and technical expertise in designing, implementing, and governing enterprise SPM solutions. The candidate should be capable of leading architecture discussions, solution design, stakeholder engagement, and end-to-end SPM implementations.

Mandatory Skills

ServiceNow SPM Expertise

Deep expertise in ServiceNow Strategic Portfolio Management (SPM)
Strong understanding of:
- Demand Management
- Project Portfolio Management (PPM)
- Portfolio Management
- Resource Management
- Application Portfolio Management (APM)
Experience designing and configuring SPM dashboards and reporting solutions.

Financial Management

Hands-on experience with SPM Financial Management modules including:

Investments
Expenses
Depreciation
Budget planning and tracking

Candidate should understand both functional processes and platform configuration aspects.

Implementation Experience

Experience leading or supporting ServiceNow SPM implementations
Experience in greenfield implementations and platform transformations
Knowledge of implementation best practices, governance models, and adoption strategies
Ability to advise on solution architecture and platform design decisions.

Integration Knowledge

Experience with ServiceNow integrations
Understanding of external data ingestion into SPM
Familiarity with REST APIs, Integration Hub, and enterprise integrations is preferred.

ServiceNow Platform Skills

ServiceNow platform architecture
Workflow/Flow Designer
Reporting and Analytics
Dashboard Design
CMDB/CSDM awareness
ITSM integration with SPM processes.

Preferred Skills

Experience with AI use cases within ServiceNow
Exposure to Microsoft Copilot and AI-enabled workflow scenarios
Experience working with Agile delivery models
Stakeholder management and executive communication skills.

Experience

Senior-level candidate with proven experience in ServiceNow SPM implementations
Experience interacting with business leaders, portfolio managers, PMOs, and platform teams
Ability to drive workshops, requirement gathering sessions, and architecture reviews.

Nice-to-Have Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (SPM/ITBM)
ServiceNow Certified Application Developer
ServiceNow Certified Technical Architect (CTA) or equivalent architecture

One-Line Requirement

Seeking a Senior ServiceNow SPM Solution Architect/Lead Consultant with strong expertise in Demand Management, Portfolio Management, Resource Management, Financial Management, SPM dashboards, integrations, governance, and enterprise-scale ServiceNow SPM implementations.

Apply

Vacancy posted 2 days ago

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