Retail General Manager (Fashion Valley)

Squishable is a close-knit team of designers artists pop-culture fanatics and lovers of all things adorable. Together we create the cutest cuddliest (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes coffee and karaoke) we make people say Our offices are in a sunny SoHo loft in NYC and in downtown Washington DC.

WHO ARE WE

We are Squishable! At Squishable products and people are at the core of why we do what we do every day. We strive to create a customer experience built on sharing our love and passion for the brand while building long-lasting relationships with our customersturning friends into fans. As we experience rapid growth we are seeking career-driven leaders obsessed with creating a unique exceptional customer experience. We need great people to represent the brand where it matters mostin front of our customers. These leaders will help shape the voice and character of the Squishable store experience.

The ideal candidate is a natural-born leader who loves the store experience. They are passionate driven and highly organized with a desire to bring happiness to peoples lives. They are confident creative bright friendly adaptable and able to perform at the highest level consistently. Candidates must be well-spoken and confident interacting with people at all levels while remaining calm and organized at all times.

What does a Squishable General Manager do

The General Manager oversees the daily operations of the store and is accountable for its sales performance its team and its standards. Responsibilities include:

• Leading motivating and developing the store team including hiring onboarding and ongoing training
• Setting and executing business strategies for the store in partnership with the Regional Manager
• Opening and closing the store (at times on your own) and taking responsibility for accurate day-start and day-end cash handling
• Ensuring accurate inventory levels and punctual restocking of merchandise on the floor
• Maintaining a high standard of merchandise presentation
• Maintaining enthusiasm and motivation in the store and ensuring a fun and memorable environment
• Supporting all types of POS transactions and customer inquiries
• Adhering to all company policies practices and safety standards

Qualifications

• 23 years of retail management experience in a high-volume fast-paced challenging and creative customer-facing environment
• 25 years of customer service experience
• Passion for people! A dynamic and engaged leader with a passion for empowering inspiring motivating teaching and developing team members
• Exceptional organizational and communication skills with the ability to balance priorities and deliver results in a fast-paced ever-changing and highly entrepreneurial environment
• Feedback is a gift! Able to receive and provide constructive feedback and recognition to every team member so we keep an open and transparent culture of high-performance standards
• High emotional intelligence with the ability to work with and manage diverse teams by being empathetic intuitive self-motivated and driven
• Teams win! A team player who fosters a collaborative and engaged team environment
• Willing to work a flexible schedule including early mornings nights overnights weekends and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required including lifting cartons up to 25 lbs.
• Must be 18 or older

Compensation

Salary range for this position is $70500-$73000 plus bonus potential

Benefits & Perks

• 100% employer-paid health insurance
• 100% employer-paid short- and long-term disability insurance
• 100% employer-paid life insurance
• Affordable vision and dental insurance
• 18 days of PTO per year plus 2 floating holidays
• 401(k) with employer match
• Generous employee discount (hello giant plush!)

Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment based on race color religion creed national origin ancestry citizenship or immigration status sex pregnancy childbirth or related medical conditions sexual orientation gender gender identity or expression age disability medical condition genetic information marital or familial status military or veteran status reproductive health decisions or any other characteristic protected by applicable federal state or local law.

Inc. also provides reasonable accommodations to qualified applicants and employees with disabilities for sincerely held religious beliefs and practices and as otherwise required by applicable law. Applicants who require a reasonable accommodation during the application or hiring process may contact Squishable for assistance.

Inc. prohibits retaliation against any applicant or employee for exercising rights protected under applicable equal employment opportunity laws.

Inc. will consider qualified applicants with criminal histories in accordance with applicable federal state and local law including applicable Fair Chance laws.

Required Experience:

Director