Product Owner - Parts eCommerce

Product Owner, Core Commerce & Business Logic The Product Owner, Core Commerce & Business Logic is accountable for the core transaction services that support a B2B eCommerce experience, including order processing, pricing rules, core/return charge workflows, and backend orchestration to ensure digital order states remain aligned with fulfillment operations. The role operates within an ecosystem that includes an eCommerce platform (Spryker), dealer/distribution management systems (DMS/ERP), and an Azure-based integration layer. The Product Owner ensures end-to-end data and process integrity (e.g., inventory availability, customer‑specific pricing, credit terms, and order acknowledgements) and maintains a prioritized backlog supported by clear requirements and acceptance criteria. Responsibilities Core commerce workflow ownership (order management, pricing, checkout, returns) Order lifecycle design: Define and maintain end‑to‑end order workflows (states, transitions, exception handling, and timeouts) to ensure digital order status accurately reflects fulfillment and delivery operations. B2B pricing requirements: Establish requirements for customer‑specific and tiered pricing (contract pricing, fleet tiers, zone/branch price lists), promotional overrides, and the approach for pricing synchronization with back‑office systems. Checkout, tax, and returns: Define requirements and acceptance criteria for split shipments, tax handling, payment and credit‑terms flows, and the full core/return charge lifecycle (deposit collection, return authorization, condition/grade capture, credit issuance, and reconciliation). Systems integration and operational reliability (DMS/ERP and Azure integration layer) Integration roadmap: Develop and prioritize the integration roadmap across back‑office systems (e.g., CDK, Procede, SAP, Karmak), accounting for differences in APIs, data models, and deployment sequencing. Middleware requirements: Define functional requirements for the Azure‑based integration layer, including orchestration logic, retry and failure handling, monitoring/observability, and operational runbooks and alerting. Operational performance: Define, monitor, and report KPIs for pricing and inventory synchronization accuracy, order acknowledgement latency, and workflow exception rates; drive continuous improvement initiatives with engineering and operations partners. Backlog leadership and cross‑functional alignment Backlog management: Own and prioritize the core commerce backlog, balancing platform enhancements with partner team API and workflow requirements. Maintain visibility to cross‑team dependencies and integration contracts. Data integrity: Ensure critical upstream data (product attributes, fitment/compatibility, and customer/account rules) is validated and consumed correctly by the commerce engine to support accurate order processing. Agile delivery: Lead Scrum ceremonies and translate complex integration initiatives into well‑defined user stories with measurable outcomes, clear acceptance criteria, and appropriate edge‑case coverage. Minimum Requirements Option1: Bachelor's degree and at least five years of technical project/program management experience, plus at least one year of lead experience. Option2: Master's degree and at least three years of technical project/program management experience, plus at least one year of lead experience. Option3: At least eight years of technical project/program management experience, plus at least one year of lead experience. Additional Requirements Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment‑related work sponsorship for this position (e.g., H‑1B status). Desired Skills Professional experience Five or more years of experience in product management or product ownership, with significant responsibility for backend commerce, order management, and/or ERP/DMS integrations in a B2B environment. Demonstrated knowledge of B2B commercial workflows, including contractual pricing, bulk ordering, approvals, credit terms, and reverse logistics/returns. Experience within automotive, commercial vehicle, industrial distribution, or parts ecosystems is preferred; familiarity with CDK, Procede, Karmak, SAP, or comparable back‑office platforms is advantageous. Demonstrated success leading delivery within Scrum/Agile teams; CSPO or equivalent certification is preferred. Technical Skills Working knowledge of modern commerce platforms and order management concepts (e.g., order workflows/state machines, APIs, and pricing and catalog modules); experience with Spryker is preferred. Ability to partner effectively with engineering teams on REST APIs, data mapping, integration orchestration, database concepts, and performance considerations. Proficiency with requirements documentation and backlog management tools (e.g., Jira and Confluence or comparable tools), including the development of clear user stories and acceptance criteria. Effective written and verbal communication skills, with the ability to present complex technical concepts to both technical and non‑technical stakeholders. Preferred Qualifications Experience with Spryker (e.g., OMS/State Machine, APIs, and pricing modules) or similar composable commerce platforms. Experience integrating with DMS/ERP platforms (e.g., CDK, Procede, Karmak, SAP) and/or Azure integration services. Industry experience in parts distribution, fleet services, and/or complex returns and core charge processes. Benefits & Compensation This position offers competitive market‑based compensation, along with a comprehensive benefits package designed to support employee wellbeing. The expected salary offered for this position will fall within the stated range, with the final offer based on the candidate's applicable skills, knowledge, and experience. The benefits information can be found at Company Overview With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light‑duty commercial vehicles. The company’s ambition is to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth. International Motors, LLC (d/b/a International Motors USA) operates across Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. International Motors, LLC was founded in 1831 and is based in Lisle, Illinois. It builds International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. International also develops Fleetrite® aftermarket parts and aims to accelerate the impact of sustainable mobility. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email View email address on click.appcast.io to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered. #J-18808-Ljbffr International UTC of Columbus