Front Desk

Front Desk Job Summary: Join our dedicated team at Chai Care in Okeechobee, FL, where we pride ourselves on providing high-quality, patient-centered care to individuals of all ages. As a Front Desk representative, you will play a vital role in ensuring a seamless patient experience, from greeting and checking-in patients to coordinating appointments and handling administrative tasks. Key Responsibilities: Greet and welcome patients, family members, and visitors in a professional and courteous manner Check-in patients, obtain necessary information, and update electronic medical records Schedule appointments, manage waitlists, and coordinate with providers and departments as needed Handle incoming and outgoing calls, responding to patient inquiries and resolving issues promptly and professionally Update patient information, insurance, and payment records Maintain a clean and organized front office, ensuring confidentiality and adhering to HIPAA guidelines Perform other administrative tasks as assigned Requirements: 0 years of experience preferred, but willing to train the right candidate High school diploma or equivalent required Excellent communication, organizational, and problem-solving skills Ability to work in a fast-paced environment, maintaining a positive and professional demeanor Proficiency in electronic medical record systems (EMRs) and Microsoft Office Suite What We Offer: A dynamic and supportive work environment with a team of dedicated healthcare professionals Opportunities for growth and development in a growing organization Competitive compensation and benefits package (Details TBA) #J-18808-Ljbffr