Marketing and Communication Assistant

Job Description

Job Description

Overview

Where Creativity Meets Community Impact

The YMCA of Greater Kansas City is seeking a creative and detail-oriented Marketing & Communication Assistant to help tell our story across the community. In this role, you'll support the Marketing and Communications team in bringing our digital presence, social media, and member-facing content to life—from updating websites and crafting social posts to capturing member stories and supporting event coverage. If you thrive on variety, love blending creativity with strategy, and want your work to make a visible impact across dozens of YMCA locations, this is a great opportunity to grow your marketing career while helping strengthen youth development, healthy living, and social responsibility throughout Greater Kansas City.

Benefits

• Free YMCA household membership
• Comprehensive benefits
• Paid time off and retirement plan
• Leadership development and career growth opportunities
• Meaningful work that creates joy and belonging

Hiring Range: $18.00 to $21.00 per hour

OUR CULTURE:
The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven . We don’t just show up, we show up with purpose. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger beginning with you.

Responsibilities

• Actively collaborate with the Marketing and Communications team to meet project deadlines and support strategic goals.
• Update KansasCityYMCA.org and related websites with accurate, timely content for prospects, members, and program participants.
• Assist in content writing and scheduling for social media posts on Facebook, Instagram, LinkedIn, X/Twitter, YouTube, and emerging platforms.
• Use creative software to update forms, create simple marketing materials, and resize/adapt graphics for multiple channels.
• Collect, organize, and archive member stories, photos, videos, and testimonials for campaigns, ensuring proper releases and usage rights.
• Help proof and quality-check written and creative projects for accuracy, clarity, and brand alignment.
• Track and respond to reviews on Google and Facebook to support member satisfaction and retention.
• Maintain and update KCYMarketing.com for internal team resources and templates.
• Support event marketing, including pre-event promotion, onsite logistics, photography/video, and live social media coverage.
• Monitor social media comments and messages, providing timely responses or routing inquiries to the appropriate team member.
• Prepare and assist analytics reports on digital engagement, ad performance, website traffic, and campaign outcomes.
• Travel as needed to YMCA locations across the association to support events, campaigns, and content gathering.

Qualifications

• Bachelor’s degree in marketing, communications, journalism, or related field from an accredited college or university, or equivalent combination of education and experience.
• Experience working effectively with people of diverse backgrounds, abilities, opinions, and perspectives.
• Ability to make independent, sound decisions in a fast-paced environment to meet deadlines.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated proficiency in Microsoft Office applications.
• Experience with Canva and/or Adobe Creative Cloud applications such as InDesign, Photoshop, Illustrator, and Acrobat preferred, or willingness to be trained to assist with updates/edits to marketing materials.
• Basic photography and video editing skills are a plus.
• Ability to travel locally within the association’s service area and work occasional evenings/weekends for events.