Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2001 after spending many years in various roles with State Farm corporate, bringing more than 30 years of State Farm experience into agency ownership. Our team of five operates with a strong family-first mindset and a laid-back, supportive atmosphere where people genuinely care about one another. Giving back is important to us, and were actively involved in charities that support individuals with special needs, which reflects the compassion and patience we bring into our work with customers.

Our office hours run from 10 a.m. to 5 p.m., reinforcing our belief that family and personal life should always come first. Were looking for driven, dedicated go-getters on the sales side who have resilience and determination, as well as well-rounded service team members who can handle a variety of responsibilities with attention to detail and confidence.

For someone who values experience, balance, and being part of a supportive, long-standing agency, this is a place where you can build a fulfilling career.

ROLE DESCRIPTION:
Wayne Conley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.