HR Coordinator 1 ON-SITE in Jeffersonville, IN

Description & Requirements

We are seeking an ON-SITE HR Coordinator I - People Operations to join our AskHR team and provide essential support across a variety of HR functions enterprise-wide. PLEASE NOTE: The schedule for this position is 8:00 am - 4:30 pm Eastern, Monday-Friday.

In this role, you will serve as the first point of contact for candidates, employees, and HR/Ops partners handling inquiries regarding HR policies and potentially cross-training with other teams.

The position requires strong communication skills and ability to handle confidential information. Strong organizational skills and ability to manage spreadsheets/SmartSheets, track data, support audits, and ensure accurate reporting are needed.

Essential Duties and Responsibilities:

- Act as first line of support to candidates, employees, and HR/Ops partners on issues relating to I-9s, Background Investigations, VOEs, Unemployment inquiries, MALT inquiries, and AskHR inquiries.
- Responsible for updating multiple tracking spreadsheets and interdepartmental online tools.
- Coordinate follow-up communications and actions with candidates, employees, and HR/Ops partners.
- Responsible for the accurate reporting of employment-related data via excel spreadsheets.
- Participate in audits to ensure accuracy.
- Maintain a high degree of accuracy and organization.
- Determine appropriate action for each request such as providing input, maintaining confidentiality, and escalating issues.
- Attend team meetings to discuss status of outstanding tasks.
- Provide exceptional customer service and maintains a professional demeanor especially during difficult and stressful situations.
- Collaborate and assist teammates.
- Perform additional duties as assigned.

Minimum Requirements

- High School Diploma or equivalent with 0-2 years of relevant experience.

- Strong attention to detail

- Strong communication skills

- Comfortable with presenting/communicating via video calls and meetings

- Ability to view, navigate and research within dashboards and portals

- Ability to apply knowledge of HR policies/procedures and research knowledge-based articles to handle HR-related inquiries-

- Ability to adapt and adhere to new directives and follow standard operating procedures

Preferred:

Inbound and Outbound customer service experience

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io .