Field Partner Sales Engineer

Field Partner Sales Engineer

Tampa, Florida, United States

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

Join Us in the Fight Against Cyber Threats!

We are looking for a Sales Engineer to serve as the technical backbone of our consultative sales motion across our channel ecosystem. In this role you will translate complex security challenges into clear, compelling solutions, partnering with account executives, channel managers, and partner sales engineers to win and retain business.

The ideal candidate brings hands-on managed security services (MSSP) experience and is equally comfortable presenting in a customer boardroom or enabling a VAR's technical team. You will be the trusted technical voice throughout the sales cycle and a force multiplier for our partner ecosystem.

What You'll Do

• Lead technical discovery sessions to understand customer security environments, gaps, and requirements.
• Serve as the trusted technical advisor throughout the sales cycle, addressing architecture, scoping, and security operations questions.
• Document solution proposals that map services (MDR, SOC, SIEM, EDR, Advisory Services, and more) to meet customer security posture needs.
• Support channel ecosystem through joint sales calls, technical workshops, and co-selling motions.
• Train partner sales technical teams on solution positioning and differentiation.
• Build and maintain technical enablement assets, including battle cards, and scripts for the partner ecosystem.
• Act as the technical liaison between partners and internal advisory and operations teams.
• Partner closely with account executives and channel managers to advance opportunities and shape deal strategy.
• Support smooth handoff from pre-sales to onboarding and service delivery.
• Respond to RFPs, RFIs, and security questionnaires with accurate, persuasive technical content.

What You Bring

• 3+ years in a sales engineering, solutions architect, or pre-sales role within an MSSP, MDR provider, or cybersecurity vendor.
• Strong understanding of security operations, including SOC workflows, threat detection and response, SIEM, EDR/XDR, and managed security services delivery models.
• Demonstrated experience supporting both direct sales and channel/partner sales motions.
• Ability to communicate technical concepts clearly to both technical practitioners and business executives.
• Experience responding to RFPs and leading proof-of-concept engagements.
• Familiarity with the channel ecosystem (VARs, distributors, MDF, co-sell programs) strongly preferred.
• Relevant certifications a plus (e.g., Security+, CISSP, or vendor-specific certifications such as SentinelOne, CrowdStrike, or Microsoft Security).

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at View email address on click.appcast.io.