Enterprise Business Systems & Integration Analyst
$95k - $125kFull Swing Golf Inc
Job Type
Full-time
- None
• Troubleshoot system, data, and workflow issues across integrated business systems.
• Partner with business users to diagnose and resolve operational issues impacting orders, fulfillment, invoicing, customer accounts, integrations, and reporting.
• Maintain and support integrations between enterprise platforms including ERP, CRM, eCommerce, shipping, tax, payment, and EDI systems.
• Support and troubleshoot MuleSoft integrations and participate in future integration platform migration initiatives.
• Support WooCommerce storefront operations including payment processing, order management, shipping workflows, and customer transaction troubleshooting.
• Support Stripe payment processing workflows and issue resolution.
• Support Amazon account operations and integrations.
• Partner with Fulfillment and Operations teams to troubleshoot shipping, order routing, and EDI-related issues.
• Collaborate with stakeholders to analyze business processes and identify opportunities for automation, optimization, and operational efficiency.
• Document system workflows, integration mappings, support procedures, and troubleshooting guides.
• Assist with testing, validation, and deployment of new system enhancements and integrations.
• Coordinate with external vendors, consultants, and software providers to resolve technical issues and support upgrades.
• Perform other duties as assigned. What You Bring:
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field OR equivalent combination of education and experience.
- 4+ years of experience supporting enterprise business systems, integrations, or eCommerce platforms.
- Hands-on experience supporting ERP and CRM platforms such as NetSuite and Salesforce.
- Experience supporting integration platforms such as MuleSoft, Boomi, Workato, or similar middleware technologies.
- Experience supporting eCommerce platforms such as WooCommerce, Shopify, Magento, or similar.
- Experience troubleshooting integrated business workflows across multiple systems.
- Strong analytical and problem-solving skills.
- Experience supporting APIs, data integrations, or workflow automation tools.
- Strong communication skills with ability to work effectively across technical and non-technical teams.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with SPS Commerce or EDI integrations.
- Experience supporting Avalara tax integrations.
- Experience supporting Stripe or payment processing platforms.
- Experience with SQL, reporting tools, or data analysis.
- Experience with Amazon Seller Central or Vendor Central.
- Familiarity with order-to-cash, fulfillment, shipping, and inventory management workflows.
- Experience in manufacturing, consumer products, retail, eCommerce, or hardware-based businesses.
- Experience with MuleSoft or modern event-driven integration architecture is a plus.
- Salesforce, NetSuite, or integration platform certifications are a plus.
- Comprehensive Benefits Package - Medical, dental, and vision coverage, plus more
- 401(k) with Company Match - Up to 4% contribution match
- Paid Time Off - Generous PTO and paid holidays
- Competitive base salary plus commission
- On-target earnings (OTE) aligned with performance
- Opportunity for growth into senior sales, strategic accounts, or leadership roles based on results
- Supportive Work Environment - A relaxed, non-corporate atmosphere
- Team Culture - Engaging team bonding events and activities
- Onsite Wellness - Access to a personal trainer, gym facilities and yoga classes for a healthy work-life balance
$95K-$125K
Vacancy posted 1 day ago
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