On Call - Server Experience Curator

Server Hotel Citrine, Tribute Portfolio & AC Hotels by Marriott Palo Alto| Palo Alto, CA

Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos travel lightly, live brightly guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.

AC Hotel Palo Alto embodies sleek, modern luxury with a European soul and Spanish flair. Designed for intention and ease, it offers minimalist guest rooms, refined amenities, and intimate meeting spacesall tailored to Silicon Valley's fast-paced energy and elevated expectations.

Together, these properties define a new standard in style, sustainability, and service.

We're seeking Servers who lead with poise, prioritize every detail, and offer genuine connectionprofessionals who conduct the dining experience with expertise, emotional intelligence, and a dedication to excellence.

As a Server at Hotel Citrine and AC Palo Alto, you'll:

• Lead each guest through a curated and memorable dining experience
• Offer warm, attentive, and elevated service from seating to farewell
• Present menus, explain offerings, and make thoughtful recommendations based on guest preferences
• Demonstrate extensive knowledge of food, wine, and cocktailsincluding ingredients, pairings, and preparation
• Accurately enter orders in the POS system and communicate special dietary needs clearly
• Deliver and clear food and beverages with efficiency, polish, and attention to timing
• Maintain a well-stocked, orderly service station and ensure seamless table turnover
• Collaborate closely with the kitchen and service team to provide synchronized, guest-centric service
• Resolve guest concerns with professionalism, empathy, and grace
• Uphold all sanitation, safety, and responsible service standards

You'll thrive in this role if you:

• Excel in fast-paced, high-touch dining environments
• Possess a confident, welcoming presence and strong communication skills
• Are deeply knowledgeable in upscale food and beverage service, including wine and spirit pairings
• Take ownership of the guest experience and anticipate needs before they arise
• Move with intention, elegance, and urgency
• Bring prior serving experience in fine dining, luxury hospitality, or high-end service environments
• Are reliable, polished, and team-oriented
• Can lift up to 30 lbs and stand for extended periods

Be part of a hotel that blends vibrant style with meaningful sustainability

Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar

Create experiences that align with guests' values and your own

Grow with Coury Hospitalitya team that values innovation, intention, and excellence

Work in a design-forward hotel inspired by European hospitality

Help curate elevated experiences that delight our guests

Be part of a collaborative team that values dedication, craft, and growth

Enjoy access to a modern property near leading tech campuses and cultural attractions

If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stayand how they're treated.

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.