Assoc. Manager, Platform Support Engineering
Yum! Brands
BI Platform Administration
Administer and maintain BI tools (e.g., Power BI, DOMO). Manage user access, permissions, roles, and security policies. Monitor system health, performance, and availability. Troubleshoot BI platform issues and coordinate vendor support when needed.
Data Governance & Security
Enforce data governance standards and best practices. Implement row-level security and data access controls. Ensure compliance with internal data policies and regulatory requirements.
Performance & Optimization
Optimize dashboards, reports, and data models for performance and scalability. Monitor query performance and usage metrics. Identify opportunities to improve reliability, efficiency, and user experience. Optimize Power BI datasets, data models, and DAX for performance and scalability. Analyze usage metrics to identify optimization and capacity planning needs.
Release & Environment Management
Manage BI environments (dev/test/prod). Support deployments, upgrades, and patches. Maintain documentation for BI configurations and processes.
User Support & Enablement
Provide technical support to BI developers and business users. Assist with onboarding, training, and best practices.
Minimum Requirements:
Bachelor's degree in Information Systems, Computer Science, Data Analytics, or equivalent experience. 8-10 years of experience administering BI platforms. Strong knowledge of at least one major BI tool (Power BI, DOMO). Experience with SQL and relational data models. Understanding of data warehousing concepts and analytics workflows. Experience managing user access, security, and governance in BI tools. Solid understanding of DAX, Power Query (M), and semantic data models.
Preferred Requirements
Experience with cloud platforms (Azure, AWS, GCP). Familiarity with CI/CD or release management for BI solutions. Experience supporting large-scale or enterprise BI environments. Scripting experience (Python, PowerShell, or similar). Experience with Power BI Premium or Fabric capacities. Knowledge of Microsoft Entra ID (Azure AD) and security groups. Experience with monitoring tools and Power BI REST APIs.
Qualifications
Bachelor's degree in information systems, Computer Science, Data Analytics, or equivalent experience. 8-10 years of experience administering BI platforms.
Job Info
- Job Identification 5031
- Job Category Information Technology/Digital
- Apply Before 06/30/2026, 12:00 AM
- Degree Level Four Years College
- Job Schedule Full time
- Locations Gurgaon, Haryana, India (Hybrid)
- ...A leading advertising technology company seeks an Engineering Manager to lead a high-performing Platform Services Team in Louisville, KY. The role requires... ...Candidates will direct architectural strategies and support team development, ensuring innovation in the company...SuggestedFull time
El Toro IP Targeting
Louisville, KY4 days ago - ...members of our team to come back, and they often do. We fully support growth and exploration, and understand that sometimes that... ...Hire Our Heroes to employ military veterans. Position: Engineering Manager, Platform Services Location: Louisville, KY Job Id: 230 # of...SuggestedFull timeTemporary workInternshipWork at officeLocal area
El Toro IP Targeting
Louisville, KY4 days ago $110.5k - $125k
...build the future of Yum! together! About the Job The Associate Manager, Consolidations role is responsible for the overall periodic... ...a subject matter expert on various critical system processes, supports period-end and quarterly reporting, working directly with the Yum...SuggestedTemporary workWork at office3 days per week- ...communication skills, and the ability to troubleshoot technical issues. The successful candidate will provide training, manage customer relationships, and support deployments while ensuring compliance and safety. Experience with Microsoft OS, VPN, and technical certifications...SuggestedFull time
- ...responsible for: Interacts with product support personnel, and potentially the customer... ...problems or bugs to software engineering. Creates defect records on all reported... ...including selection, hiring, performance management, promotion, transfer, compensation, benefits...SuggestedWork at officeLocal areaRemote work
Jack Henry & Associates
Louisville, KY4 days ago - ...Senior Support Engineer - .NET API and Integration 09/16/2025 Contract Active Job Description: Job Summary We are seeking a highly skilled... ...tools like Splunk, Dynatrace, and other observability platforms Manage incidents and service requests via ServiceNow, ensuring timely...Contract work
Compunnel
Louisville, KY4 days ago - ...Service Desk Manager Mirazon is a scaling, people-centered IT company that believes... ...high level while delivering outstanding support to clients. Mission of the Position... ...reports ~ Familiarity with PSA/ticketing platforms such as ConnectWise, Autotask, or similar...Full timeTemporary workRemote work
Mirazon
Louisville, KY18 hours ago - ABOUT THIS POSITION The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support... ...of contact for all IT support requests via Jira Service Management tickets, calls, and email requests. Participate in an on‑call...Full timeWork at officeLocal areaFlexible hours
- Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements...Full time
- Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical... ...customer service skills, and familiarity with Jira Service Management and Microsoft 365 products is preferred. Benefits include a...
- Kentro Estelle iLab is seeking a skilled Customer Service Engineer to provide onsite support at the Robley Rex VA Medical Center in Louisville, KY. This role involves installing and troubleshooting computer systems for VA employees and contractors, ensuring optimal operation...For contractors
- Kentro is seeking an experienced Customer Service Engineer to support IT operations across various VA facilities. You will provide both onsite and remote support, engaging with end users to resolve IT issues and ensuring optimal operation of systems. The role mandates technical...Remote work
$82.5k - $178.4k
...for bona fide reasons not related to membership in a protected class. About Our Opportunity The Platform Engineer designs, builds, and manages scalable platforms that support application development and system delivery across on-premises, cloud, and containerized...Full timeLong distanceE Farmcredit
Louisville, KY3 days ago- A technology solutions provider located in Louisville, KY, seeks a dedicated Product Support Engineer to provide technical support for application and system-related issues. Candidates should have strong troubleshooting abilities and minimum 6 years of experience in technical...
- We are seeking a dedicated and technically skilled Product Support Engineer to provide end-user support for application and system-related... ...technical support to end users via phone, email, and online platforms. Troubleshoot and resolve moderately complex application,...Work at office
$28 - $30 per hour
...Packsize in Louisville, KY is searching for a Technical Support Engineer to assist customers in North America. The role requires problem-solving skills and a focus on excellent customer engagement. You will resolve technical issues via phone or email, help improve customer...Hourly payPacksize
Louisville, KY4 days ago$82.5k - $178.4k
E Farmcredit is looking for a Platform Engineer to design and manage scalable platforms that support application development across various environments. The role offers a hybrid schedule and a competitive compensation of $82,497.00 to $178,402.00 based on skills and experience...- ...Description JOB TITLE: Controls Engineer, Parcel Systems Remote Support REPORTS TO: Director of Service and Support JOB STATUS: Full Time FLSA STATUS: Exempt DATE: March 25, 2026 JOB SUMMARY: The Controls Engineer for Parcel Systems Remote Support provides technical support...Full timeWork at officeLocal areaRemote work
Sortation Labs
Louisville, KY4 days ago $135.2k - $199.68k
...Water Treatment Technical Specialist to support HDR’s industrial water, landfill... ...evaluation, destruction technologies, residuals management and hydraulic stress testing. Conduct... ...and panels. Execute complex engineering assignments requiring independent judgment...Full timeTemporary workPart timeWork at office- ...a PaaS/SaaS Developer to work primarily within the ServiceNow platform. You will design and develop solutions, provide technical expertise... ...benefits. The role encourages continuous professional development and supports a collaborative team environment. #J-18808-Ljbffr...
Farm Credit Mid-America
Louisville, KY1 day ago - Cognizant is looking for a Production Support Engineer for a full-time onsite opportunity in Louisville, KY. The role involves monitoring infrastructure, applications, and networks, managing incidents, and coordinating with vendors and partners for troubleshooting. The...Full time
- ...We are seeking a skilled Release Train Engineer (RTE) to serve as a servant leader and chief... ..., driving continuous development, managing risks, and promoting a culture of innovation... ...with the Agility Enablement Hub to support program execution and operational excellence...
Compunnel
Louisville, KY3 days ago - ...future. Cognizant is seeking a Production Support Engineer for a full‑time onsite opportunity in... .... The team leverages monitoring platforms to detect and respond to issues in real... ...MIM) for timely restoration. 3. Bridge Management (P1-P4): Initiate & manage technical bridges...Full timeTemporary workRemote workShift work
- We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role will assist internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity...Work at officeRemote work
$21 per hour
Overview At Confluent Health, we are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the organization's front liner and you will solve technical problems and...Hourly payWork at officeRemote work- ...personable individual who communicates effectively to join a technical support team assisting all firm personnel, primarily focusing on end‑... ...routine system maintenance, configuration, and user account management including onboarding, offboarding, and password resets...Full timeCasual workWork at officeMonday to Friday
- A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT support...Hourly payContract workWeekday work
$101.9k - $200k
...through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help... ...you'll do here: In your role as Technology Lead, Platforms & Ecommerce Engineering within our Digital organization, you are responsible for...Work experience placementLive inLocal areaWorldwideCengage Group
Louisville, KY3 days ago- ...Overview This position is responsible for supporting and maintaining the organization’s... ...application environments. The Junior DevOps Engineer services as the primary backup and understudy... ...security of the company’s technology platforms. Responsibilities Assist with the...
360care
Louisville, KY4 days ago - ...where you'll lead in overseeing network management functions, integrated control centers,... ..., contributing to seamless operational support. Requirements: Attend a 29-week paid... ...fiberoptic cable installation, network engineering, and hardware maintenance. Advanced...Full timeContract workPart timeImmediate startRelocation packageFlexible hours
U.S. Army Reserves
Louisville, KY6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assoc. Manager, Platform Support Engineering. Be the first to apply!
- platform developer Louisville, KY
- platform engineer Louisville, KY
- software technical support engineer Louisville, KY
- senior application support engineer Louisville, KY
- lab support engineer Louisville, KY
- IT developer Louisville, KY
- IT engineer Louisville, KY
- tech support engineer Louisville, KY
- operations support system engineer Louisville, KY
- line support engineer Louisville, KY