Vice President, Marketplace Operations
Confidential
Vice President, Marketplace Operations
About the Company
Fast-growing mobile ticketing company
Industry
Entertainment
Type
Privately Held, VC-backed
Founded
2013
Employees
201-500
Funding
$26-$50 million
Categories
- Internet
- Technology
- Entertainment & Recreation
- Baseball
- Basketball
- Boating
- California
- Football
- Hockey
- Mobile Commerce
- San Francisco
- Soccer
- Stephen Curry
- Android
- Apps
- E-Commerce
- iOS
- Media and Entertainment
- Mobile
- Mobile Apps
- Photography
- Sports
Specialties
- last minute ticket deals
- user experience
- access live entertainment
- mobile
- concerts
- theaters
- sports
- music
- arts
- gatherings & more
- and machine learning
Business Classifications
- B2C
- Mobile
- Marketplace
About the Role
The Company is seeking a Vice President, Marketplace Operations to lead the transformation of the post-purchase fan experience. This executive role is pivotal in redesigning the operating model to ensure that the fan experience after the buy button is seamless and efficient. The successful candidate will be responsible for owning the full arc from post-purchase to resolution, with a focus on AI-powered systems that prevent issues before they impact the customer. This includes architecting and owning conversational AI systems, building product feedback loops, and driving margin improvement through excellent post-purchase operations. The role demands a leader with a proven track record in AI-native CX system design, product influence, and a deep understanding of post-purchase metrics and margin fluency. Applicants for the Vice President, Marketplace Operations role at the company should be AI-native operators with a strong background in consumer marketplaces, ticketing, travel, or similar businesses. The ideal candidate will have at least 7 years of experience in a relevant industry, with a clear focus on post-purchase experience as a key driver of customer retention and business margin. Executive presence is essential, as the role involves influencing across various functions and sitting on the leadership team. The company values diversity and is an equal-opportunity employer, dedicated to creating an inclusive environment where all employees can thrive.
Hiring Manager Title
CEO
Functions
- Operations
- Product Management
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Vice President, Marketplace Operations in Houston, TX vacancy
- ...Vice President, Marketplace ICHRA General Manager About the Company Innovative data-driven & design-oriented health insurance platform... ...executive will be responsible for the full strategic and operational ownership of the ICHRA business line, with a focus on driving...Operations
- ...Vice President of Revenue Operations About the Company Rapidly growing, private equity-backed travel marketplace transforming how customers discover, book and experience travel. Industry Leisure, Travel & Tourism Type Privately Held, Private Equity-backed...Operations
- ...for Medicaid STAR ' Health Insurance Marketplace Plans that offer individual health... ...accredited by URAC for its health plan operations. We offer care management programs for... ...County taxpayers. JOB SUMMARY The Vice President, Legal Affairs serves as Community...OperationsContract workWork experience placement
Community Health Choice, Inc.
Houston, TX15 hours ago $125k
...Regional Vice President (Work from Home - Houston, Texas, New Jersey, Las Vegas, Nevada) Starting... ...business.” In support of our ongoing operations and commitment to excellence, we are... ...understand the retirement plan marketplace, ERISA fundamentals, industry terminology...OperationsLocal areaWork from homeRelocationRelocation packageLoren D Stark
Houston, TX3 days ago$150 per hour
...Division Vice President (Facilities Management)As the Division Vice President (Facilities... ...Vice Presidents while ensuring strong operational execution and exceptional people leadership... ...and wellness programs, discount marketplace, identity theft protection, pet insurance...OperationsWork at officeRelocation packageFlexible hoursCompass Group USA
Houston, TX2 days ago$250k - $275k
...your career with Eurest. Job Summary: The Senior Vice President, Military Operations is a key member of the executive leadership team and is... ...Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter...OperationsLocal areaRemote workRelocation packageFlexible hoursCompass Group, North America
Houston, TX2 days ago- ...Vice President of Network Management About the Company Innovative data-driven & design... ...Health & Wellness B2B B2C Marketplace Affordable Easy Fast Health... ...management, provider relations, or health plan operations, with at least 10 years in a...Operations
- ...Vice President, Customer Care & Support About the Company Online registry for baby items... ...Consumer Discretionary Retail Marketplace Specialties ecommerce... ...the support experience, including the operating model, policies, and team structure. This...Operations
- ...Vice President, Merchandise Planning, Allocation & Inventory Management About the Company... ...Consumer Discretionary Retail Marketplace Specialties ecommerce marketplace... ...and developing the strategic vision, operating standards, and systems roadmap for the...Operations
- ...Vice President, iGaming Revenue Operations About the Company Popular online fantasy sports entertainment platform Industry Internet Type... ...and loss functions within iGaming, digital gaming, marketplaces, or similar consumer businesses. A deep understanding...Operations
- ...Vice President of Technology & AI Infrastructure About the Company Mission-driven provider... ...Classifications B2B SAAS Marketplace About the Role The Company is... ...-first model, with a focus on driving operational efficiency and improving jobseeker outcomes...Operations
- ...Vice President, Technical Program Management About the Company Online sampling marketplace catering to beauty products Industry Information Technology and Services... ...tasked with building and maintaining the operating rhythm, governance, and instrumentation...OperationsRemote work
- ...experience? Sodexo is seeking a Managing Sales Vice President - Corporate Services (West) to... ...real estate, workplace trends, and operational demands. Partner cross‑functionally with... ...growth goals in a competitive, evolving marketplace. Who We Are At Sodexo, our purpose is...OperationsLocal areaRemote workWorldwideHome office
$171.6k - $338.3k
...objectivesMaintain accurate and timely customer, pipeline, and forecast data working with Sales Operations teamManage internal sales activities to ensure consistent approach to marketplace across geographies and industry groupsManage proposal development and make live oral...OperationsLocal area$171.6k - $338.3k
...Deloitte Industry position with key Alliance Vendors in the marketplace (3) support the acquisition of new customers through engagement... ...tier solutions to cloud-based platformsExperience with Smart Operations/Enterprise SimulationAbility to travel up to 70%, on average,...OperationsLocal area- We’re seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX.In this role, you’ll make an impact in the following ways:Lead the execution of client transactions by...OperationsWork experience placementWorldwideFlexible hours
- We’re seeking a future team member for the role of Vice President, Client Operations - CLO Reporting to join our Structured Debt Client Platform team. This role is located in Houston, TX.Overview:As part of BNY’s Corporate Trust business (Structured Debt Platform), the...OperationsWorldwideFlexible hours
- ...goals, and growth strategies.Partner with Finance and Corporate Legal on bidding strategy, risk mitigation and contract negotiations.Operational ExcellenceOversee daytoday division operations, ensuring projects are delivered safely, on time, on budget, and in compliance...OperationsFull timeContract workFor contractors
- ...Vice President & General Manager, Pure Players About the Company Popular manufacturer & supplier... ...have experience in both 1P (Vendor) and 3P marketplace models, and a deep understanding of e-commerce sales, operations, marketing, and analytics. Key responsibilities...Operations
- ...Patriot Rail Transportation Company LLC is seeking a Regional VP, Transportation Central PROG to lead rail operations across multiple properties. This senior role provides strategic leadership, operational oversight, workforce development, and ensures safety, service,...Operations
Patriot Rail Transportation Company LLC
Houston, TX3 days ago - ...Regional Vice President, Operations II - USPI - Various Locations in TexasLead the transformation of healthcare as the Regional Vice President (RVP) for Ambulatory Surgery Centers in a Region within Texas (Houston, Dallas-Ft Worth, or Austin). This influential position...Operations
USPI, INC.
Houston, TX2 days ago - ...Regional Vice President of Operations, Employee Health & BenefitsWe are seeking a talented individual to join our Employee Health & Benefits team at Marsh McLennan Agency. This role will be based in Southwest region, with some flexibility of being located at one of our...OperationsWork at office
Oliver Wyman
Houston, TX2 days ago - ...Vice President, Program ManagementRazorfish, leaders in what's next, have a track record of anticipating and shaping the future. Our work... ...President, Program Management is a senior delivery leader who operates at the intersection of operational excellence, commercial...OperationsFlexible hours
Digitas
Houston, TX1 day ago - ...Our client is actively seeking a Vice President of Operations. This is an on-site executive role based in Houston, TX . Responsibilities Lead operations across sterile (aseptic) and non-sterile (solid/semi-solid) pharmaceutical manufacturing. Oversee large-scale GMP operations...Operations
JCW Group
Houston, TX5 days ago - ...Regional Vice President, Operations and Growth About the Company Nationally recognized provider of top-notch technical services Industry Consumer Services Type Privately Held About the Role The Company is seeking a Regional Vice President of Operations...Operations
- ...strategic, mission-driven finance executive to serve as our next Vice President, Strategic Finance.This is a unique opportunity for a finance... ..., or a finance executive who has successfully operated across multiple disciplines.We are particularly interested in...Operations
- We are seeking an exceptional Vice President of Financial Planning & Analysis (FP&A) to lead the strategic direction of financial and operational insights across the organization. As a senior leader, you will provide executive oversight for the development, management,...Operations
- ...are COMMITTED. We are CARING and CUSTOMER-SERVICE oriented. We are a TEAM. We LEARN, GROW, and INNOVATE Role Overview The Vice President of Operations is responsible for collaboration with senior leadership for the development and implementation of strategic operational...OperationsWork at office
Avenue 360
Houston, TX1 day ago - ...Vice President of Operations About the Company Growing, multi-location building products distributor with ambitious expansion plans. Industry Building Materials Type Privately Held About the Role The Company is seeking a Vice President of Operations...Operations
$150k - $175k
...Vice President of OperationsThe Vice President of Operations is a senior leadership role holding responsibility for elements of strategic, financial, and operational performance of the Hobby Center for the Performing Arts. Reporting to the President and CEO and serving...OperationsFull timePart timeWork at officeThe Hobby Center For The Performing Arts
Houston, TX5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Marketplace Operations. Be the first to apply!
Related searches
- vp customer success Houston, TX
- vice president development Houston, TX
- vice president enterprise architecture Houston, TX
- vice president real estate development Houston, TX
- vice president communications Houston, TX
- vice president manufacturing Houston, TX
- vp safety Houston, TX
- vp of benefits and total rewards Houston, TX
- vice president research Houston, TX
- vice president tax Houston, TX