Logistics Clerk

Job Description

Job Description

Job Title: Logistics Clerk

Job Description

As the first person a customer interacts with when they need assistance and the last voice they hear before heading back on the water, you will manage the full service intake and delivery process. You will coordinate between customers and our certified technicians to deliver a smooth, transparent, and stress-free experience.

Responsibilities

• Maintain and organize the inventory of boat parts for the repair shop and dealership.
• Assist with shipping and receiving inventory parts.
• Conduct thorough intake interviews with service customers to document concerns and service history accurately.
• Write clear and detailed repair orders, translating customer descriptions into actionable technician instructions.
• Provide accurate estimates for labor, parts, and timeframes, and obtain customer approvals before work begins.
• Serve as the primary point of contact throughout the repair process, proactively communicating status updates.
• Coordinate workflow with service technicians and the parts department to keep jobs on schedule.
• Process warranty claims and follow up on approvals with manufacturers.
• Review completed repair orders for accuracy before presenting invoices and explaining work performed.
• Identify and recommend additional maintenance needs to customers in a consultative, non-pushy manner.
• Maintain accurate records in our dealership management system.
• Contribute to service department goals including revenue, customer satisfaction, and turnaround time.

Essential Skills

• Attention to detail
• Inventory management
• Customer-facing skills
• Strong written and verbal communication skills
• Ability to work independently
• Organizational skills
• Ability to juggle multiple open jobs
• Customer-first mindset
• Comfortable working with CRM or dealership management software

Additional Skills & Qualifications

• No prior marine experience required — training provided
• Salesforce experience is a plus
• Genuine enthusiasm for boating, watersports, or outdoor recreation
• High school diploma or equivalent required; associate's or bachelor's degree a plus

Why Work Here?

Join a team that started in 2001, built around a love for the water and community. We operate three dealerships across North Carolina, representing top boat brands. Enjoy a competitive salary, performance-based bonus, health benefits, paid time off, and employee discounts. You will have access to demo boats, watersports events, and ongoing manufacturer training. Our team culture is rooted in passion for the water — we work hard and have fun doing it.

Work Environment

Work in a laid-back luxury boat dealership. Hours are 9-5 during winter months and 9-6 in the busy season. Once trained, you will have the autonomy to work independently.

This is a Contract to Hire position based out of Charlotte, NC.

The pay range for this position is $20.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Charlotte,NC.

This position is anticipated to close on Aug 28, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.