Administrative Support Specialist

Hiring an Administrative Support Specialist! Job Description This Administrative Support role focuses on processing payments and balancing accounts within a credit clearing environment. You will handle payments received by mail, online, and in person, prepare and format payment letters, and help ensure that account information remains accurate and up to date. The position offers a 90-day contract-to-hire path with growth opportunities in a stable, growing organization. Responsibilities Process payments received by mail, internet, and in-person accurately and in a timely manner. Post and apply payments to the correct accounts while maintaining accurate records. Balance accounts and reconcile payment activity according to established procedures. Format and edit payment letters using word processing tools to ensure clarity and professionalism. Edit and maintain Excel spreadsheets related to payment letters and account information. Follow detailed, step-by-step procedures for payment processing to ensure compliance and accuracy. Assist with answering incoming phone calls as needed and provide courteous, professional support. Collaborate with team members on shared projects and support collective goals. Work independently for most of the day, managing time effectively and staying focused on assigned tasks. Maintain confidentiality and handle sensitive financial and account information responsibly. Qualifications Proven background in payment processing, including posting and applying payments. Experience in collections or healthcare-related financial operations. Familiarity with healthcare terminology as it relates to billing and payments. Strong computer skills, including proficiency in formatting letters and working with Excel spreadsheets. High attention to detail with the ability to follow many steps and complex procedures accurately. Ability to work effectively both as part of a team and independently for extended periods. Strong verbal and written communication skills for interacting by phone and preparing written correspondence. Experience in a healthcare setting or with healthcare billing and payment processes. Demonstrated ability to manage multiple tasks while maintaining accuracy and organization. Work Environment You will work in a team-oriented environment where colleagues collaborate closely on projects and support one another. The company is a small, privately owned organization that has been in business for approximately 50 years and is currently experiencing growth, adding new team members to support increased demand. The role offers a 90-day contract-to-hire structure, with potential for long-term employment and career advancement. The daily work involves significant independent focus time, complemented by team interaction and occasional phone support. The environment emphasizes reliability, collaboration, and professional development. Job Type & Location This is a Contract to Hire position based out of Louisville, KY. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Louisville, KY. Application Deadline This position is anticipated to close on Jul 21, 2026. About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr