Field Service Technician

Job Title

Job Description

Primary Duties & Responsibilities

• Identify and use all ALS, Choke, Closure, and pump tools, products and services
• Receive paperwork and any corresponding instructions associated with job
• Maintain service reports and related documentation
• Perform, verify, and inspect equipment upon arriving to customer site
• Install, evaluate, test, repair equipment and products
• Provide troubleshooting as necessary
• Complete all required forms, Service Tickets, Bill of lading's & obtain signature by the Company representative as applicable
• Complete monthly company vehicle maintenance
• Maintain monthly expense reports as it relates to work activities, customer requirements etc.
• Communicates with customer, supervisor, engineers, production control, quality and other shop personnel as it relates to the job.
• Responsible for maintaining a clean and orderly work area and to follow all safety and field procedures required by the customer.
• Complete all paperwork as required by job
• Operates a forklift and lifting devices for movement of parts
• Must follow all Department of Transportation regulations and guidelines.
• Perform service jobs, single-handedly if needed
• Responsible for keeping equipment clean and orderly and perform basic preventative maintenance functions on company tooling and equipment.
• Responsible for properly securing materials in vehicle to limit damage to products when transporting for repair projects.
• Maintain inventory to include cycle counts, etc.
• Load and unload material for jobs.
• Deliver product to the field as needed by customer
• Communicate all problems with Service Supervisor.
• Maintain all required training needed for personnel as mandate by NOV, HSE, Service Department and Customer
• Perform quality work within deadlines with or without direct supervision
• Interact professionally with team members, other employees, customers, and suppliers
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Carry out job requirements in accordance with established procedures and specifications
• Participate in actions which promote a safety and quality culture within NOV
• Comply with all NOV Company and Quality, Health Safety Environmental polices & procedures
• Ensure compliance of the company's overall objectives
• Other duties as assigned by Field Service Supervisor and/or Regional Manager

Education & Experience Qualifications

• High School Diploma or equivalent
• Basic math and writing skills
• 2 to 5 years' experience as a Field Service Technician and/or related field.
• Preferred pump, midstream, and production equipment.

Job Requirements

• Be on a rotating 24-hour call including weekends.
• Must be able to communicate effectively with superiors, co-workers and Rig personnel.
• Knowledge of Department of Transportation loading and weight distribution requirements.
• Prior forklift and lifting device operation experience a plus.
• Must be able to follow written and oral instructions.
• Must be user literate in Microsoft Office (Word, Excel and PowerPoint)
• Must be able to communicate in English (both written and oral) as it relates to the job.
• Must be adaptable to a changing work environment, competing demands and is able to deal with frequent change, delays or unexpected events.
• Must be able to read a key map or street map to locate field equipment.
• Must be willing and able to work flexible shifts, changing work schedules and available to travel.
• Must be able to stand and work in adverse conditions (outside in all types of weather or inside in a manufacturing environment) for a minimum of 8 hours.
• Must be able to use simple measuring instruments (tape measure, caliper, etc.).
• Must be able to do extensive walking, bending, stooping, and moderate to heavy lifting up to 50lbs.
• Must be able to manually work multiple levers and Knobs in association with applicable machines or equipment.

Competitive Benefits: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

Job Info

• Job Identification 39702
• Job Category Field Service
• Posting Date 02/06/2026, 01:32 PM
• Job Schedule Full time
• Job Shift Day
• Locations 3221 111H Ave SW, Dickinson, ND, 58601, US