Vice President, Autonomous IT Solution Adoption & Forward Deployed Engineering

Vice President, Autonomous IT Solution Adoption & Forward Deployed Engineering

About the Company

Thriving cloud computing company offering custom management platforms

Industry
Computer Software

Type
Public Company

Founded
2004

Employees
10,001+

Categories

• Information Technology & Services
• Technology
• Cloud Computing
• Computer Programming
• Computer Science
• Information Technology
• Services
• Software
• Technology Consulting
• Cloud Management
• Enterprise Applications
• Enterprise Software
• IT Management
• PaaS
• SaaS
• It Management
• Computing Infrastructure
• Data & Analytics
• Hosting Services
• Information
• Computers
• Business Process Automation (BPA)
• InsurTech
• Robotic Process Automation (RPA)

Specialties

• service management
• enterprise cloud
• custom app development
• platform
• itsm
• security operations
• customer service management
• itom
• grc
• hr service delivery
• and digitize workflows

Business Classifications

• B2B
• SAAS
• Enterprise

About the Role

The Company is seeking a VP of Autonomous IT Solution Adoption and Forward Deployed Engineering to join their dynamic team. The successful candidate will be instrumental in driving strategic customer engagements, developing reference architectures, and leading adoption motions. This role requires a leader with a strong background in IT service management, operations, and data foundations, particularly in the context of AI-driven solution transformations. The VP will be responsible for creating and executing winning solution strategies, working closely with product teams to launch new features, and partnering with go-to-market teams to ensure business impact. A key aspect of the role is overseeing a team of subject matter experts and fostering a collaborative, high-velocity environment. Applicants for this role at the company should have a minimum of 15 years' of experience in delivering transformative IT products and solutions, with a focus on large-scale and high-growth environments. The ideal candidate will have a deep understanding of IT service management, operations management, and data foundations, including CMDB, and a proven track record in AI-driven solution transformations. Extensive experience in building reference architectures and working with product teams to enhance customer adoption is essential. The role demands a practitioner-product mindset, with the ability to navigate complex customer environments and build products that meet their needs. The candidate should be a passionate leader, capable of building and extending high-performing teams, and have excellent communication skills to engage with technology leadership and enterprise architects.

Hiring Manager Title
SVP and GM for Service Operations

Travel Percent
Less than 10%

Functions

• Product Management
• Product Marketing