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IT Support Analyst I - Multi-Platform Help Desk Pro

Grand Canyon Education, Inc.

Grand Canyon Education, Inc. seeks a customer-focused IT Support Technician to provide hands-on support across Windows and Mac, troubleshoot hardware, software, and network issues, and deliver excellent service to end users via phone, chat, and remote sessions. You will document tickets, assist in training, mentor student workers, and contribute to process improvements in a multi-company environment (GCE, GCU and Orbis), while ensuring SLAs are met and issues are resolved promptly. #J-18808-Ljbffr Grand Canyon Education, Inc.

Vacancy posted 4 days ago
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