Patient Services Representative Newcastle Urgent Care

Welcome to a medical center where youre the center of attention.

Pay range:

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Job Posting

Overlake Medical Center and Clinics has a full-time opportunity for a Patient Services Representative to join our Newcastle Urgent Care in Newcastle WA! In this role you will provide exceptional customer and front office services to patients. You will coordinate communications among staff patients and providers about patient check-in will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical scheduling and records activities in support of patients and staff.

0.60 FTE 24 hours per week

TUE & THUR 1500-2230 SAT 1200-2230

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office hospital or other frontline customer contact experience in a business setting also preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Why join Overlake

Were proud to offer benefits that support you in every stage of your career and life. But its our inspirational culture that has made us one of Americas Top 150 places to work in healthcare for several years in a row.

• Local visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where youll thrive wed love to hear from you.

How much will this job pay

Posted pay ranges represent the entire pay scale from minimum to maximum. For jobs with more than one level the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift certification or level of education. Job offers are determined based on a candidates years of relevant experience and internal equity. If you have questions about Overlakes pay practices employee benefits or the pay for a specific position please contact

Required Experience:

Unclear Seniority