Customer Service Representative

Job Title: Customer Service Representative Location: Scottsdale, AZ Company: National Calibration Inc. Pay / Salary: DOE, Competitive, Bi-weekly pay frequency Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more About Us National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to offering excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. We provide ample room for cross-training and growth, with multiple career paths into technical roles that are anchored by our customer service expertise. Initial Responsibilities Provide outstanding customer service to clients Maintain continuous communication with clients, addressing inquiries and providing updates Schedule appointments and manage receipt of equipment from multiple customers Utilize in-house designed software to track client data and equipment Effectively manage tasks in a fast-paced environment Skills, Knowledge, and Abilities Proficient with Microsoft Office Suite Strong task organization and time-management skills High school diploma or equivalent required Knowledge of tools is a plus, but not required Physical Requirements Ability to frequently sit, stand, walk, and reach for up to 8 hours Ability to lift or move heavy instruments (up to 50 pounds for short distances) Must Have Clean driving record for the past 3 years Ability to pass pre-employment drug screening To learn more about our company, please visit No Recruiting Agencies, please. Equal Opportunity Employer #J-18808-Ljbffr