Scheduling Coordinator

Scheduling Coordinator - ABC Home Healthcare Professionals Work in our Wakefield/Lawrence Office. Full-time with Benefits - Monday through Friday - 8:30am - 5pm. In this key role you will coordinate services between our clients' needs and staff availability to ensure continuity of care. You will work with our team to provide the best care and services possible to our clients and respond to client and staff issues promptly to ensure issue resolution and customer satisfaction. ABC Home Healthcare Scheduling Coordinator Responsibility and Duties: Receive telephone calls regarding scheduling issues and requests for new services. Triage calls and escalate issues as needed. Track all schedule changes, notify all relevant parties, and update the computer system. Requires heavy telephone work, customer interface, the ability to juggle multiple priorities in a fast-moving small business. ABC Home Healthcare is seeking a team player to join our smoke free office with strong communication, organizational and customer service skills, a good memory and excellent follow-through skills. You must be an effective listener and be able to communicate effectively and with compassion. ABC Home Healthcare Scheduling Coordinator Benefits: Health and dental insurance coverage 401k with Generous Employer Match Paid Holidays and Vacation Paid Sick Time If you are organized, compassionate and dependable, JOIN a company that is invested in you! Apply today! Work Location: In person Requirements: Office experience preferred, Home Care, Medical, scheduling or related experience is a plus. Proven Customer Service skills and ability to develop strong relationships. Strong attention to detail and organizational skills. The ability to multi-task in a fast-paced environment. The ability to exercise good judgment and decision making. Self-starter with the ability to work independently. Strong written and verbal communication skills and interpersonal skills. Strong computer skills. Bachelor's degree or equivalent preferred. Able to speak Spanish strongly preferred