Scheduler

About the Role We are seeking a highly organized and adaptable Scheduler II to support our centralized home health scheduling operations. In this hybrid role, you will play a critical part in ensuring that patients requiring next-day visits are scheduled appropriately while expertly balancing clinician coverage areas, productivity expectations, and drive time. This is a non-patient-facing, logistics-driven role focused on efficient clinician routing, timely patient coverage, and strict compliance with healthcare regulations. Success in this position requires rapid decision-making, meticulous attention to detail, and the ability to confidently manage high-volume logistics in a fast-paced, frequently interrupted environment Key Responsibilities Coordinate Next-Day Care: Schedule patient visits efficiently, factoring in clinician availability, coverage territories, and drive times. Adapt to Rapid Changes: Respond swiftly to same-day visit requests, hospital discharges, new referrals, coverage gaps, and unexpected schedule adjustments. Communicate Effectively: Act as a liaison by answering phones and coordinating seamlessly with patients, families, physicians' offices, field clinicians, and internal departments. Maintain Records: Update required documentation accurately and maintain daily service schedules. Ensure Compliance: Strictly protect Protected Health Information (PHI) and follow all privacy, safety, regulatory, and departmental procedures. Minimum Qualifications High School diploma or equivalent education/experience. 1+ year of recent scheduling, clerical, dispatch, call center, or healthcare administrative experience. Proven ability to coordinate high-volume schedules and manage rapidly changing priorities. Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. Ability to work independently and manage multiple tasks simultaneously in a dynamic environment. Preferred Qualifications Experience in home health scheduling or centralized healthcare scheduling. Background in call center, dispatching, routing, or logistics-based workflows. Familiarity with medical terminology, diagnostic tests, surgeries, consultations, and procedures. Experience supporting high-volume branch or patient census workflows. written and verbal communication skills. Proven ability to prioritize assignments and meet tight deadlines within standardized procedures.

salary: $24.99 - $25 per hour
shift: First
work hours: 9 AM - 5 PM
education: High School

Responsibilities

Coordinate Next-Day Care: Schedule patient visits efficiently, factoring in clinician availability, coverage territories, and drive times.
Adapt to Rapid Changes: Respond swiftly to same-day visit requests, hospital discharges, new referrals, coverage gaps, and unexpected schedule adjustments.
Communicate Effectively: Act as a liaison by answering phones and coordinating seamlessly with patients, families, physicians' offices, field clinicians, and internal departments.
Maintain Records: Update required documentation accurately and maintain daily service schedules.
Ensure Compliance: Strictly protect Protected Health Information (PHI) and follow all privacy, safety, regulatory, and departmental procedures.

Skills

• scheduling
• call center/healthcare admin
• clerical, dispatch

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.