MSP-Focused Level 2 Service Desk Analyst (Remote)
Cortavo, Inc.
Atlanta, GA
- Remote job
Cortavo, Inc. is seeking a Service Desk Analyst II to handle inbound calls and tickets from managed services customers from its Marietta, GA location. The role emphasizes remote support, knowledge base creation, and collaboration with the Service Desk Manager. Expect MSP experience and strong customer-facing communication. The position reports to the Service Desk Manager and supports Outlook, OneDrive, Remote Desktop, and network issues while maintaining ticket discipline and service quality. #J-18808-Ljbffr Cortavo, Inc.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the MSP-Focused Level 2 Service Desk Analyst (Remote) in Atlanta, GA vacancy
- ...seeking an experienced Level 2 IT Support... ...to join our managed services team. This is... ...script-based help desk position. You will... ...alerts generated by remote monitoring, backup,... ...is an award winning MSP headquartered in Houston... ...with this team focus, great things will...Remote workLevel 2Local area
IAG Business Technology
Houston, TX12 days ago - ...established and growing Managed Services Provider (MSP) serving small and mid-... ...seeking an experienced Level 2 Help Desk Technician to join their... ...technologies. Provide remote and, when necessary,... ...responsive, and customer-focused approach when interacting...Remote workLevel 2Temporary workWork at office
K2 Staffing, LLC
Knoxville, TN2 days ago $45k - $60k
Onsite and Remote IT Support Technician... ...skilled and customer-focused IT technicians... ...a dedicated service vehicle fully outfitted... ...upon experience level and skill-set,... ...support role, MSP experience is... ...Wilmington NC and 2 hours... ...Experience: Help desk: 3 years (Preferred...Remote workLevel 2Full timeWork at officeImmediate startWork from homeMonday to FridayShift work$60k - $70k
IT Help Desk Technician Level 2 (MSP / ConnectWise) IT Help Desk Technician Level... ...are a growing Managed IT Services Provider supporting small... ...exceptional client service both remotely and onsite, solve complex... ...a friendly, solutions-focused approach to every interaction...Remote workLevel 2Full timeTemporary workFlexible hours$55k - $65k
...We’re currently hiring a Level 2 IT Support Technician with a MSP background to provide dedicated... ...What You’ll Do: • Provide remote and onsite support across... ...Technology Industries IT Services and IT Consulting... ...Information Technology -Help Desk Technician -Pasa Information...Remote workLevel 2Full timeCurrently hiring- ...client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the... ...since 2007. They provide 24/7 remote and on-site IT support, cybersecurity... ...currently in need of an IT Help Desk Support Technician (Level 2) , with previous MSP experience,...Remote workLevel 2Local area
- Tech Guardian is an award-winning MSP seeking a Level 2 Systems Engineer. The role focuses on escalation handling, proactive maintenance, and design of Microsoft... ...within 30 miles of the Lake Elsinore area and remote client work are required. You will collaborate with...Remote workLevel 2
- ...Business Development - IT Staffing (SMB & MSP Focus) Location: Remote | Hybrid | Onsite - Seattle, WA... ...new business growth Build executive-level relationships with hiring managers, procurement... ...years of IT staffing or IT solutions/services sales experience Demonstrated...Remote workFull timeContract workPart timeImmediate start
$70k - $80k
...the very best in IT Support Services in the Metro New York area.... ...the only New York City based MSP to be certified as a Great Place... ...II who will respond to Level 1 & 2 service desk requests and proactive visits... ...structured proactive onsite and remote support, maintain accurate...Remote workLevel 2Work experience placementWork at officeKJ Technology
New York, NYmore than 2 months ago- ...'re a growing Managed Services Provider (MSP) that specializes in supporting... ...so they can focus on serving their members... ...issues via phone or remote access. You'll play a... ...: Provide first-level technical support for... ...required. Entry Level- 2 years of experience...Remote workLevel 2Flexible hours
Pure IT
Tomball, TX4 days ago - ...motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is... ...in a fast-paced MSP environment. The Help... ...via phone, email, and remote support tools Troubleshoot... ...Required Qualifications 0–2 years of professional...Remote workLevel 2InternshipLocal areaWork from homeFlexible hours
TeamLogic IT
New York, NY4 days ago - We are seeking a highly capable Service Desk Analyst II who will be responsible for inbound calls... ...in a Manage Service Provider (MSP). This Level 2 position will require the ideal candidate... ...the majority of their day performing remote support and composing knowledge base...Remote workLevel 2Work at office
$70k - $75k
...range $70,000.00/yr - $75,000.00/yr Service Desk Analyst (Level 2) | Atlanta, GA | $65,000 - $75,000 Do... ...Experience in a Managed Service Provider (MSP) environment. 2+ years of IT service... ...A+ certification. Google Workspace Remote Desktop Services Networking (Meraki,...Remote workLevel 2Work at officeImmediate start$55k - $65k
...growing IT Managed Services Provider based in Paterson... ...that is seeking a MSP experienced Level 1.5 Help Desk Technician ready to... ...track to a Level 2 position, making it... ...supportive, client-focused environment. In this... ...via phone, email, and remote tools Troubleshoot Windows...Remote workLevel 2Full timeWork at office- ...We are a growing managed IT services company focused on delivering exceptional technology... ...client experiences. As a Level 2 IT Support Technician, you’... ...Manager and involves both remote and onsite support for small... ...Managed Service Provider (MSP) experience is a plus, but...Remote workLevel 2Full time
Calm Computing Inc
Sacramento, CA10 days ago $20 - $22 per hour
...Sponsorship) 100% Remote (PST/CST Candidates... .../high volume help desk environment (60+... ...needed Job Purpose: Level 1 support is the... ...support, provided by Service Desk Analyst Level 1 with the... .../Request to Level 2 support. Job Requirements... ...the ability to focus and make quick...Remote workLevel 2Contract workPart timeVisa sponsorshipMonday to FridayFlexible hoursNight shiftWeekend workAfternoon shift$75k - $95k
...community with a focus on individuals who... ...skilled clinical services to treat acute... ...Healthcare Service Desk Technician - Level 2 serves as the primary... ...with the Tier 1 Analyst to reduce ticket... ...Qualifications MSP background... ...or can be fully remote. There is a need...Remote workLevel 2Work at officeWork visa$50k - $75k
...Support Engineer / Help Desk Technician Level 1-3 candidates... ...SCHEDULE 3 days in office / 2 days remote EMPLOYMENT Full-time... ...seeking a customer-focused IT support professional... ...owned Managed IT Services Provider based in Woburn... ...Services Provider (MSP). CompTIA A+, Network+...Remote jobLevel 2Full timeWork at officeLocal areaWork from homeFlexible hours3 days per week- ...Overview The Tier 2 Technician is a... ...critical role within our MSP, providing advanced... ...troubleshooting services for our clients.... ...technical issues that Level 1 technicians were... ...management, and remote troubleshooting.... ...effectively. ~ A customer-focused attitude, with...Remote workLevel 2Full timeWork at office
Lyons HR, LLC
Birmingham, AL13 days ago - ...individual with prior Service Desk experience to join our... ...team. The Service Desk Analyst position works onsite and provides level 1 & 2 telephone, hardware, software... .... The position’s focus is on technical phone support... ...; Saturday and Sunday remote; off Wednesday and...Remote workLevel 2Full timeWeekend work
$60k - $100k
...seeking a strong IT Support Analyst to join our growing IT... ...environment (CMMC Level 2 / NIST SP 800-171). You... ...senior IT leadership to focus on infrastructure and... ...and ship to local and remote staff) using centralized... ...support/helpdesk role (MSP or regulated corporate...Remote workLevel 2Permanent employmentTemporary workFor contractorsLocal areaImmediate startShift work$33.23 - $41.54 per hour
...practice within CannonDesign focused on transformative projects that... ...user support for local and remote users. 70% of the responsibilities revolve around level 1, level 2 and level 3 support tickets... ...application vendors. Monitor Service Desk for tickets, monitor back upsystem...Remote workLevel 2Hourly payFor contractorsWork experience placementWork at officeLocal areaWorldwideFlexible hours$75k - $85k
Join to apply for the Service Desk Analyst II role at SHI International Corp... ...Analyst II provides both Level 1 and Level 2 technical support to end-users... ...and Monday and Friday remote. Role Description Respond to... ...similar role, preferably with an MSP 1-3 years of experience...Remote workLevel 2Work experience placementWork at officeMonday to FridayFlexible hours$25 - $26 per hour
...are seeking a customer-focused IT Support professional to join our client's Service Desk team. In this role, you... ...Responsibilities: Provide Level 1 technical support and... ...issues to Level 2 or Level 3 support teams... ...applications, and remote access solutions. Maintain...Remote workLevel 2Contract workTemporary workWork at officeHome officeTEKsystems
Neenah, WI7 days ago$25 - $26 per hour
...We are seeking a customer-focused IT Service Desk Analyst in Neenah, WI. This role is... ...supporting end users both remotely and onsite, and ensuring timely... ...customer service and Level 1 technical support as a member... ...complex problems to Level 2 or Level 3 support teams as...Remote workLevel 2Contract workTemporary workWork at officeTEKsystems
Neenah, WI9 days ago- ...a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team... ...escalated from Level 1 and Level 2 technicians. Network... ...Systems: Hands-on experience with Remote Monitoring and Management (RMM... ...dynamic environment, with a focus on delivering high-quality IT...Remote workLevel 2Work at officeLocal areaWork from homeFlexible hoursAfternoon shift
- ...Manhattan, NY is seeking a Systems Engineer to join a high-touch MSP delivering IT and cybersecurity services. The role is a dedicated resource embedded with a single client, mixing 2 days onsite with 3 days remote. You will handle escalations, deployments and day-to-day...Remote jobLevel 2
- Dr Logic Ltd is seeking a Level 2 IT Support Technician to elevate client service by resolving complex IT challenges. This... ...first US hire, joining a UK-founded MSP with established processes,... ...client (~50 users) and four days remote from home. As our US presence grows...Remote workLevel 2
- ...Description An Information Technology Managed Services Provider based in Memphis, TN, is... ...sized organizations. Job Role: - Level 1, 2 & 3 Remote Helpdesk Support for our Clients. -... ...-oriented -- quality and precision-focused Outcome-oriented -- results-focused...Remote workLevel 2Full timeWork at office
Private Listing
Memphis, TN9 days ago - ...Summary/Objective The Service Desk Specialist (SDS) is responsible... ...Department. With a focus on client satisfaction... ...ensuring the highest level of service quality, client... ...efficiency within our MSP. The employee will have... ...Provide remote and/or on-site support...Remote workFor contractorsFreelanceNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to MSP-Focused Level 2 Service Desk Analyst (Remote). Be the first to apply!
Related searches
- sharepoint support analyst Atlanta, GA
- operations support technician Atlanta, GA
- product support technician Atlanta, GA
- senior technical analyst Atlanta, GA
- systems support technician Atlanta, GA
- user support analyst Atlanta, GA
- junior IT service management analyst Atlanta, GA
- technical support specialist Atlanta, GA
- remote support technician Atlanta, GA
- help desk assistant Atlanta, GA