Houseman

Job Description

Job Description

The Houseperson is responsible for supporting the housekeeping operation in restocking supplies, trash removal, maintaining cleanliness, and maintaining the quality of the hotel linen supply by ensuring cleanliness according to company procedures and at a level that meets or exceeds company standards. 

• Clean and sanitize guest rooms, including bathrooms, kitchens, and living areas, ensuring a high standard of cleanliness.
• Perform floor care duties such as vacuuming, mopping, and polishing various types of flooring.
• Restock supplies in guest rooms and common areas, including toiletries, linens, and cleaning materials.
• Report any maintenance issues or safety hazards to the appropriate department promptly.
• Assist in the cleaning of public areas such as lobbies, hallways, and restrooms to maintain a welcoming environment for guests.
• Follow established procedures for cleaning and sanitizing in accordance with health and safety regulations.
• Collaborate with other housekeeping staff to ensure efficient operations and timely completion of tasks.
• Completes tasks, checklists, guest requests timely and accurately.
• Solves related issues in the best manner possible, escalates when necessary.
• Able to follow property safety and security procedures.
• Perform other tasks any reasonable requests as assigned or directed.

Knowledge, Skills, and Competencies:

• High work ethic and self-initiative
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions 
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Physical Requirements:

• Stand and walk for varying lengths of time, often long periods of time, as workflow is continuous throughout the shift
• Bend, pull, stoop, squat and stretch to shake, sort, wash, dry, fold, and stack linen
• Operate commercial laundry equipment in a safe manner Stand and walk for varying lengths of time, often long periods of time
• Work conditions could include hot and humid environments
• Lift approximately thirty (50) pounds of equipment or supplies, using safe lifting techniques
• Push heavy carts, approximately one hundred (100) pounds
• Good communication skills, both written and verbal
• Know and be able to administer first aid
• Direct evacuations in an emergency

Minimum Qualifications:

• Highschool degree or equivalent work experience
• Related experience with physical labor
• Hospitality experience strongly preferred
• Able to read, write and communicate to safely perform the work