Field Service Technician

Field Service TechnicianJoin our Crane & Hoist Team out of St. Paul, MN! Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.As a Field Service Technician for our Crane and Hoist division, you will travel to customer job sites and manufacturing facilities to perform OSHA-required inspections, electrical troubleshooting, and general maintenance and repair on all overhead cranes and hoisting equipment. Make an impact every day by ensuring the safety and efficiency of our customers' operations. Responsibilities will include, but are not limited to:Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locationsConduct on-site electrical, mechanical, structural and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipmentBuild relationships by consulting with customers regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job siteComplete and provide proper electronic documentation utilizing the established company digital tools required for each serviceSpot opportunities for value-added solutions during service visits and report leads to the service office, following established guidelinesParticipate in monthly safety meetingsProvide support for outside sales staff and managementManage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventoryAssist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicablePAY RANGE: $25-$30 per hour, based on experienceWHAT YOU WILL NEED TO SUCCEED: Crane & Hoist experience is NOT required. Bring your electrical aptitude and a can-do attitude - we can teach you the rest!Must be willing and able to travel - approximately 5-7 overnights per month throughout the Midwest to service customers - company vehicles and stipends are providedExperience with electrical controls - specifically variable frequency drives, magnetic contactors, POC's, 230/460 volt, and transformersAbility to troubleshoot electrical issuesMust be comfortable working at heights while reaching overheadMust undergo initial drug screening & random testingAbility to pass DOT physicalMust have and maintain a good driving record, including a valid driver's licenseMust be able to work varied overtime, as required by the customer and be able to travel and work out of town on a regular basisBENEFITS: We care about our people. That's why we offer a competitive benefits package designed to support your health, well-being, and future:Paid Time Off (PTO)Eight (8) holidays off – PAID!Medical, dental, and vision insuranceHealth Savings Account and 401(k) with employer matchCompany-paid life and short-term disability insuranceVoluntary life insurance optionsPaid Parental Leave OptionsVoluntary Critical Illness, Accident, and Hospital Indemnity coverageContinued professional development opportunitiesCompany provided vehicles, tools, and equipmentSafety Shoe ReimbursementPHYSICAL REQUIREMENTS:This position requires frequent climbing, balancing, stooping/crouching, and overhead reachingOccasional pushing, pulling, kneeling and crawlingApproximately 90% of the time spent inside and 10% outsideThis position is exposed to heat, cold, noise and heightsWill be required lift 50-75lbs regularly and on rare occasions will be required to lift moreMust be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners, as well as over and under equipmentMust work overhead regularlyMust be able to drive for extended periods of timeAbility to stand on a hard surface for extended periods of timesThe physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ready to grow your career while making a difference? Apply today and join a team that supports your success!