Mac & iOS Help Desk Analyst — Entry-Level IT Support

Red Oak Technologies

Red Oak Technologies is seeking a Help Line Analyst 1 in Elk Grove, CA. The role involves providing first-line technical support via phone, email, and chat while troubleshooting macOS and iOS issues. Ideal candidates will have 0-2 years of experience in technical support or customer service. Responsibilities include logging tickets in ServiceNow and assisting users with common tech issues. The company embraces diversity and welcomes applicants from all backgrounds. #J-18808-Ljbffr Red Oak Technologies

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Vacancy posted 1 day ago

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