CUSTOMER SERVICE REPRESENTATIVE

Job Description

Job Description

CUSTOMER SERVICE REPRESENTATIVE – Auto Dealership

As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.

Job Responsibilities

• Understand and follow receptionist processes and procedures
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
• Receive visitors and obtain name and nature of business
• Update telephone directory
• Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
• Diffuse client concerns and direct them to the appropriate team member for assistance
• Monitor demo car keys and log demo car reports as appropriate
• Attend department meetings

Education and/or Experience

High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

About Us:

At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!