Business Technology Analyst

Job Description Performs quality assurance engagement for Correspondent and HFA mortgage lending platforms and integrations, ensuring strong alignment between onshore coordination and offshore execution within a hybrid operating model. Provides guidance to test leads and extended teams while embedding rigorous testing practices and quality governance throughout release cycles. Partners cross‑functionally with product, development, business operations, and change management teams to drive effective collaboration and contribute to the resolution of complex testing challenges. Leverages tools such as JIRA and PractiTest to support test documentation, coverage analysis, defect tracking, capacity planning, and data‑driven reporting, while continuously enhancing testing methodologies and promoting standardization across Home Lending Delivery. Maintains strong communication, supports cross‑training of testing resources, and ensures work details enable clear, actionable reporting for stakeholders at all levels of management. Qualifications Bachelor’s degree, or equivalent work experience Five or more years of direct experience (including project lead responsibilities), or eight or more years of related experience Preferred Skills / Experience Mortgage industry experience, preferably within Correspondent and HFA channels Exposure to test automation, with a preference for Selenium Strong stakeholder engagement skills across business, technology, and management teams Excellent organizational, analytical, and problem‑solving capabilities Advanced knowledge of project management methodologies Ability to identify, analyze, and resolve exceptions using data‑driven insights Strong verbal and written communication skills Proactive, self‑directed mindset with the ability to take ownership and drive outcomes in a collaborative environment Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Compensation Pay Range: $75,820.00 – $89,200.00 Other Requirements This role does not support Visa sponsorship. This role requires working a Central Time Zone schedule. Background Check U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, RegZ, RegG, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Disability Accommodations We provide reasonable accommodations for individuals with disabilities during any portion of the application or hiring process. #J-18808-Ljbffr U.S. Bank