Program Support Assistant (OA)

Program Support Assistant (OA)

PD671-3287-A

Duties may include but are not limited to:

• Uses Microsoft Excel or other comparable spreadsheet software to develop and change spreadsheets in order to graphically display data. Uses Microsoft Word or comparable word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; inserting and deleting text formatting letters, reports and memoranda.
• Utilizing Microsoft PowerPoint, Microsoft Publisher, or comparable software the PSA (OA) prepares materials for publications such as pamphlets, forms, graphs, or technical manuals.
• Functions as a timekeeper and documents SWS staff time and leave as required following STVHCS policy and national regulation.
• Utilizes the Veterans Health Information and Technology Architecture (VISTA) to access and compile information.
• Serves as an Automated Data Processing Application Coordinator (ADPAC) to support SWS staff in the acquisition of equipment such as telephones, computers, printers, fax machines, laptops, cellular phones, tablets from the Office of Information Technology (OIT).
• Travel arranger utilizing the federal travel program to assist SWS staff with travel orders, including travel vouchers and authorizations.
• Performs proficient clerical and administrative support, ensuring appropriate administrative processes are maintained in SWS.
• Receives calls and routes callers, patients, and visitors.
• Maintains calendars, schedules appointments, coordinates meetings, and schedules conferences between various SWS program staff and all staff disciplines throughout the STVHCS.

Work Schedule: Monday-Friday, 8:00a.m. to 4:30p.m.

Telework: Not eligible

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized