Membership Sales Associate (Program Advisor)- Shavano Park

Sales Associate (Program Advisor) – Shavano Park

StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through a structured, results-driven approach to mobility.

At StretchLab San Antonio, we don’t sell sessions—we deliver personalized programs designed to create long-term results. Our team operates with a high-performance mindset built on accountability, consistency, and ownership.

About the Role

We are hiring Sales Associates (Program Advisors) who are driven to grow our membership base, execute a proven sales process, and deliver a world-class client experience. This is a sales-focused role, not a front desk position.

You will be responsible for:

• Following up with leads
• Booking first visit assessments
• Supporting the in-studio experience
• Closing clients into personalized stretch programs

You will report directly to the Studio General Manager and play a key role in achieving studio revenue and membership goals.

What You’ll Do

Drive Sales & Revenue Growth

• Execute the full sales cycle: lead follow-up → appointment booking → in-studio support → closing
• Recommend the right program based on client goals (not just a one-time service)
• Achieve monthly targets for:
  • Appointments booked
  • Shows
  • New Membership Units (NMUs)
  • Starter Packs
• Maintain a 50%+ close rate on qualified prospects

Generate Leads & Build Community

• Perform daily outreach to new and existing leads (calls, texts, emails)
• Meet and exceed activity expectations:
  • 50+ prospect contacts per day
  • Weekly text and email campaigns
  • Consistent social media engagement
• Help drive organic leads through referrals, events, and partnerships
• Participate in and support local marketing events and pop-ups

Deliver an Exceptional Client Experience

• Ensure every client interaction is professional, welcoming, and educational
• Reinforce the value of consistency, progression, and long-term results
• Build relationships that drive retention and referrals

Support Studio Operations

• Use ClubReady (CRM) to manage leads, appointments, and sales tracking
• Maintain accurate records and follow-ups
• Support studio cleanliness and organization
• Participate in team trainings and performance coaching

What We’re Looking For

Must-Have Skills

• Strong sales, communication, and interpersonal skills
• Confidence in presenting and closing
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and CRM proficiency

Preferred Experience

• Sales experience (fitness, wellness, retail, or service industry)
• Experience with CRM systems (ClubReady, Club OS, etc.)
• Interest in fitness, health, or mobility

Who You Are

• You take ownership of your results
• You are goal-driven and competitive
• You are comfortable having direct sales conversations
• You understand that activity drives performance
• You are coachable and committed to improving daily
• You thrive in a team-first, high-accountability environment

Schedule Requirements

• Flexible schedule (full-time or part-time)
• Must be available for evenings and weekends
• Availability may vary based on studio and event needs

Compensation & Benefits

• Competitive base hourly pay (based on experience)
• Commission on collected revenue
• Career growth opportunities into leadership roles
• Employee discounts on retail and services

Growth Opportunities

We promote from within. Top performers have the opportunity to grow into:

• Assistant Sales Manager
• General Manager
• Multi-Unit Leadership Roles

Our Culture

At StretchLab San Antonio, everyone is responsible for results. We operate on clear expectations and performance standards. Success comes from consistent execution of the fundamentals—and we support our team with the training, coaching, and systems to win.

One Team. One Standard. Beyond Reproach.

Apply Today

If you’re ready to be part of a high-performance team and build a career in fitness sales, we want to hear from you.

Equal Opportunity Employer

StretchLab San Antonio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.