Project Coordinator

Job Description

Job Description

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank . Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

Join a dynamic and highly visible team where strategy, innovation, project management, and business analytics come together to drive meaningful organizational impact. As a Project Coordinator, you'll play a key role in supporting enterprise initiatives, partnering with cross-functional teams, helping bring projects from concept to completion, and contributing to process improvements that enhance the way the organization works. This position offers a unique opportunity to gain exposure to a wide range of business functions, build relationships across the organization, and develop valuable project management and business operations skills while helping deliver initiatives that make a real difference.

Essential Duties and Responsibilities:

• Support initiatives across all Business Solutions Group (BSG) functions, performing duties as assigned by leadership to advance team and organizational objectives.
• Partner with cross-functional BSG teams, including Project Management, Continuous Process Improvement, Strategy, and Business Performance & Analytics, to support planning, prioritization, execution, and successful delivery of initiatives.
• Assisting the coordination and facilitation of project activities, ensuring alignment across teams and contributing to the successful closure of initiatives.
• Facilitate meetings and accurately document key discussions, decisions, action items, risks, and issues through detailed meeting minutes.
• Collaborate with project teams to monitor and follow up on action items, risks, issues, and dependencies to ensure timely resolution.
• Attend and actively contribute to BSG team meetings, providing updates and supporting overall team effectiveness.
• Monitor and maintain documentation and operational artifacts across the Business Solutions Group, ensuring completeness, accuracy, and alignment with established frameworks and standards (e.g., project lifecycle and closure requirements).
• Coordinate logistics across the Business Solutions Group, including meeting scheduling, calendar management, and enabling clear and timely communication.
• Partner with internal stakeholders, cross-functional teams, and third-party vendors under the guidance of project leadership to support initiative execution.
• Develop and maintain reports, dashboards, and supporting materials to track progress, communicate status, and support decision-making.
• Maintain organized project records, including archiving completed projects in accordance with established processes and timelines.
• Ensure compliance with all bank policies, procedures, and regulatory requirements, including completion of required training and adherence to service standards.
• Lead or coordinate smaller, low-complexity initiatives in alignment with the BSG project management framework, with oversight from department leadership.
• Other related duties assigned.

Education and Experience:

• Associates Degree OR two years related experience and/or training or equivalent combination of education and experience

Skills Required:

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), with preferred working knowledge of Visio, SharePoint, Teams, and Smartsheet.
• Strong written and verbal communication skills, with the ability to collaborate effectively in both independent and team environments.
• Excellent organizational, time management, and multitasking skills; able to manage competing priorities and meet deadlines in a fast-paced setting.
• Detail-oriented with strong analytical and problem-solving abilities, paired with a creative mindset and willingness to learn.
• Flexible and adaptable in daily responsibilities, maintaining a positive attitude and effectiveness under pressure.
• Energetic team contributor with the ability to motivate, support, and informally lead others.

Computer / Technical Skills:

• Proficient in Microsoft office (Word, Excel, PowerPoint, Outlook)
• Knowledge of Visio, SharePoint, Teams and Project Management Software a plus

Work Environment and Physical Demands:

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.