Human Resources Benefits Coordinator

Company Description Town Hall of Winchester is a municipal government administration organization located at 71 Mt. Vernon Street in Winchester, Massachusetts. It provides essential public services and supports the civic, regulatory, and administrative needs of the local community. Employees collaborate with various town departments to deliver efficient, compliant, and accessible services to residents. Working at Town Hall offers the opportunity to contribute to public service in a professional, team-oriented environment with a focus on integrity, accountability, and community engagement. Role Description The Human Resources Benefits Coordinator is a full-time, on-site role based at Town Hall in Winchester, MA. This position is responsible for administering employee benefits programs, including health insurance, retirement plans, and other municipal benefit offerings, while serving as a primary point of contact for employee benefit inquiries. Day-to-day tasks include processing enrollments, changes, and terminations; managing COBRA notices and compliance; and coordinating leave of absence requests, including those under the U.S. Family and Medical Leave Act (FMLA). The coordinator maintains accurate benefits records, supports HR reporting, ensures adherence to applicable laws and town policies, and works closely with vendors, payroll, and department managers. The role also involves supporting general HR functions such as onboarding, benefits orientation, and ongoing employee education about available programs. Qualifications Strong experience in Benefits Administration and Employee Benefits, with the ability to manage multiple plans and vendors effectively. Knowledge of Human Resources (HR) practices and processes, including employee onboarding, records management, and compliance. Working understanding of U.S. Family and Medical Leave Act (FMLA) and related leave policies, with the ability to interpret and apply regulations. Experience managing COBRA administration and ensuring compliance with relevant federal and state requirements. Excellent communication and interpersonal skills, with the ability to explain complex benefits information clearly to diverse employee groups. Strong attention to detail, organizational skills, and proficiency with HRIS, benefits platforms, and office productivity software. Ability to handle confidential information with discretion and exercise sound judgment in a public-sector environment. Preferred: Prior experience in municipal or public-sector HR and an associate or bachelor’s degree in Human Resources, Business Administration, or a related field. #J-18808-Ljbffr Town Hall of Winchester