Leasing Specialist

Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228 Role Overview As a Leasing Specialist for Mount Ridge , you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units. Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training. Most Important Responsibilities Sales focused. Strong lead management to be able to convert leads to tours and tours to residents. Conflict resolution skills, ability to de-escalate issues and problem-solve. Create and conduct fun events for the residents on a regular basis. Deliver great customer service to your current residents. Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role. Product and market knowledge. Understand our product and be able to articulate its value in the market. Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution. Most Important Qualifications Leasing experience and/or training is strongly preferred. 2+ years of sales, hospitality and customer service exp also considered. General office administrative exp, verbal and written communication skills. Self-motivation and drive. Outgoing personality, quick to connect with others. People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust. Ability to work rotating Saturdays (still work 40 hours per week) Vehicle, driver’s license We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide. #J-18808-Ljbffr