Front Office Assistant

Front Office Assistant (A1480168) Murrysville, Pennsylvania Salary: USD18 - USD22 per hour + benefits Our client, a well-established company in the transportation industry, is seeking a Front Office Assistant to join their team on a contract to permanent basis. About The Position: Pay: $18 - $22 hourly + benefits Start Date: ASAP! Contract to Permanent Opportunity Fully onsite in Murrysville, PA Free parking Schedule: Monday through Friday 9AM-5PM, Saturday 8AM-2PM About The Job: Provide professional and timely assistance to clients with inquiries, reservation requests, and service needs. Respond promptly to client communications via phone and email. Accurately enter, process, and maintain reservations within the software platform. Address client concerns, provide effective solutions, and prepare service issue when additional support needed. Maintain up-to-date knowledge of company software, reservation systems, quoting tools, and service offerings. Communicate professionally with clients, customers, vendors, and internal team members to ensure a positive service experience. Meet established productivity, quality, and client satisfaction standards while managing multiple priorities in fast-paced environment. About You: Excellent written, verbal listening, and interpersonal communication skills. Strong organizational and time management with the ability to manage multiple priorities simultaneously. Highly detail-oriented, accurate, self-motivated, and dependable with a strong sense of urgency. Strong problem solving and analytical skills with ability to take ownership of client needs and resolve issues effectively. Professional and courteous demeanor with ability to remain focused and composed in fast-paced environment. General knowledge of the transportation, hospitality or service industries with flexibility to work varying schedules and adapt changing business priorities. #J-18808-Ljbffr