Payment Processing & Reconciliation Specialist

Job Description

Job Description

We're looking for a detail-oriented Cash Applications Specialist to join our team. In this role, you'll accurately post daily customer payments — checks, ACH, wire, and other electronic payments — and reconcile those postings against bank activity each day. This is a dedicated cash-processing role focused on payment posting and reconciliation. Unlike traditional Accounts Receivable positions, this role does not include billing or collections responsibilities.

This role is based in Wichita, KS, and will be fully onsite Mondays through Fridays, from 8:00am to 5:00pm.

What You'll Do

• Accurately post a high volume of daily payments — checks, ACH, wire, and other electronic payments — to the correct customer accounts in a fast-paced environment.
• Balance individual batches and daily cash postings against bank account activity to ensure full reconciliation.
• Deposit checks received using a bank check scanner and process returned checks.
• Download daily bank deposits and distribute bank correspondence to the appropriate locations.
• Perform calculations as needed to distribute payments and adjustments to the proper accounts.
• Maintain accurate Excel spreadsheets to track and balance posted activity.
• Research and respond to payment inquiries from internal and external customers.
• Collaborate with a team of Cash Applications Specialists to share and balance the daily posting workload.
• Follow standard work procedures and maintain compliance with company policies.

What We're Looking For

• Prior banking, cash application, or basic understanding of debit and credit accounting entries.
• Experience posting incoming ACH and wire payments preferred.
• Excellent customer service skills — you’ll regularly interact with customers and internal teams to research and resolve payment questions, so professionalism, patience, and clear communication are essential.
• High school diploma or equivalent.
• Strong basic math skills with excellent attention to detail and accuracy.
• Strong computer and data entry skills, including importing and converting data files (e.g., CSV to Excel).
• Proficiency in Microsoft Office and Excel, with experience using Microsoft OneDrive.
• Strong organizational skills and integrity.
• Ability to work well in a team environment; daily posting workload is shared, so communication and coordination are key.
• Adaptable and open to change — this role and its processes continue to evolve, so a willingness to learn new tools and adjust to shifting priorities is important.
• Willingness to follow company procedures for securely handling cardholder data (PCI compliance training provided).

#INDSJ