Microsoft 365 Administrator

Synetics Computers Inc.

Job Description

We are seeking an experienced Microsoft 365 Administrator to join our Fort Worth-based Managed Service Provider team. This role is ideal for a hands-on Microsoft 365 expert who can independently manage, secure, troubleshoot, and optimize cloud environments for multiple business clients. You will serve as a senior escalation resource for Microsoft 365, Exchange Online, Microsoft Entra ID, Intune, Teams, SharePoint Online, and endpoint-management issues. The position includes periodic travel to customer locations throughout the Fort Worth area for implementations, troubleshooting, onboarding, and project work.

Responsibilities

Administer and support multiple Microsoft 365 tenants in a fast-paced MSP environment.
Manage Microsoft Entra ID identities, users, groups, roles, licensing, access reviews, and conditional access policies.
Administer Exchange Online, including mailboxes, shared mailboxes, distribution groups, mail flow, anti-spam, anti-phishing, transport rules, message tracing, and email security troubleshooting.
Configure and support Microsoft Intune for device enrollment, compliance policies, deployment, update rings, Autopilot, encryption, and endpoint security.
Manage Windows 10/11 endpoint configurations including provisioning, policy enforcement, BitLocker, and remediation scripting.
Implement and maintain MFA, Conditional Access, identity protection, and least-privilege access controls.
Configure and support Microsoft Defender products and perform security investigations.
Administer Microsoft Teams policies, calling, meeting features, guest and external access, and troubleshooting.
Support SharePoint Online, OneDrive, Teams-connected sites, permissions, retention, and document access troubleshooting.
Plan and execute tenant migrations, email migrations, domain cutovers, consolidations, onboarding, and offboarding projects.
Manage Microsoft 365 licensing, usage analysis, cost optimization, and license assignment automation.
Configure security, retention, audit, eDiscovery, DLP, and compliance settings per client requirements.
Troubleshoot complex authentication, Outlook, Office Apps, Teams, OneDrive sync, Intune enrollment, and device compliance issues.
Assist with Azure services such as VMs, storage, networking, VPN, backup, and hybrid identity integrations.
Support hybrid Active Directory and Entra ID environments including Entra Connect Sync, password sync, SSO, and hybrid join.
Develop and maintain PowerShell scripts for administration, reporting, onboarding, offboarding, and remediation.
Create and maintain technical documentation, SOPs, environment diagrams, and knowledge-base articles.
Participate in client projects, assessments, security reviews, and vCIO/vIT planning discussions.
Provide senior escalation support to the help desk and communicate effectively with technical and non-technical clients.
Travel to client sites in Fort Worth as needed for onsite support, implementation, onboarding, and project delivery.

Required Qualifications

2+ years of hands-on Microsoft 365 administration experience.
Experience supporting multiple clients or multiple Microsoft 365 tenants; MSP experience is strongly preferred.
Expert-level working knowledge of Microsoft Entra ID, Exchange Online, Intune, Microsoft Defender, Teams, SharePoint Online, and OneDrive.
Strong experience administering MFA, Conditional Access, identity security, email security, and endpoint compliance policies.
Experience with Microsoft 365 Business Premium, Microsoft 365 E3/E5, Microsoft Defender, and Microsoft Intune licensing/features.
Proven experience troubleshooting Microsoft Outlook, Exchange Online mail flow, Teams, OneDrive sync, identity/authentication, and device-management issues.
Experience with hybrid Active Directory, Group Policy, DNS, DHCP, Windows Server, and Entra Connect Sync.
Strong PowerShell skills for administration and automation.
Ability to work independently, prioritize competing client needs, and communicate status professionally.
Valid driver’s license, reliable transportation, and ability to travel to customer sites in the Fort Worth area.
Authorization to work in the United States.

Preferred Qualifications

Microsoft 365 Certified: Administrator Expert (MS-102).
Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400).
Microsoft Certified: Identity and Access Administrator Associate (SC-300).
Microsoft Certified: Security Operations Analyst Associate (SC-200).
Experience with Azure administration, VPNs, firewalls, backup/disaster recovery, and RMM tools.

\nCompany Description

Incorporated in 1995, Synetics Computers Inc., a Texas based corporation has been providing computer networking solutions and support to small and Medium-size businesses in the Fort Worth and surrounding areas..

Company Description

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Vacancy posted 14 days ago

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