Technical Support Specialist, Avaya Canada (Fully Remote)
Anovia
New York, NY
- Remote job
Provide Tier 2 technical support for Avaya Communication Manager, Session Manager, and System Manager. Perform packet capture analysis and root-cause analysis for VoIP issues. Document troubleshooting steps and maintain CRM records. Required Qualifications: 3-5 years of hands-on Avaya enterprise experience. Strong knowledge of VoIP, SIP, and networking protocols. Proficiency with Wireshark and packet analysis tools. About Anovia: Over 20 years of expertise in telecommunications outsourcing. Trusted partner to Fortune 500 and Fortune 1000 companies. Global team of over 200 professionals. Why Work With Us: Collaborate with a skilled, close-knit technical team. Engage in meaningful customer interactions and system improvements. Work on technically challenging projects that genuinely matter. Anovia is a trusted telecommunications outsourcing partner to Fortune 500 and Fortune 1000 companies, specializing in workflow, technical support, and multilingual services. With over 200 professionals globally, they foster a collaborative, close-knit technical culture focused on reliability and continuous improvement. #J-18808-Ljbffr Anovia
Vacancy posted 15 hours ago
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